Reviews
Great service in and out quickly.
Great service in and out quickly. Love taking my truck there the service team is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary Hill is always very helpful great customer service
Mary Hill is always very helpful great customer service and goes above and beyond to help I will highly recommend this dealer. All the other staff are also very friendly and have great customer service skills.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Flor, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
In and out just as always!
In and out just as always! I love the text message breakdown they send about your car, it’s like I’m really there with the mechanic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Great customer service advisor answer all my questions
Great customer service advisor answer all my questions help me out with my check engine light had 2 codes one for a misfired an another one for a camshaft sensor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Noel! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
Great job by David to keep my expenses reasonable Davis
Great job by David to keep my expenses reasonable Davis always does great job keeping me posted Anthony great at picking me up. Keep up the good work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rick, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Southwest Houston. f you have any further questions, please don't hesitate to reach out! o
They got it in and out really fast.
They got it in and out really fast. Washed it up nicely for me I was very pleased with the experience. Highly recommended their service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The dealership reps are always friendly, professional and
The dealership reps are always friendly, professional and take the time to listen to concerns. Service is excellent!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I found an excellent service rep at Group 1 Ford of
I found an excellent service rep at Group 1 Ford of Southwest Houston. Zac is my service rep. My 2010 Ford Taurus SHO is a beautiful car, I love it. But at 15 years old and 140,000 miles, repair decisions are difficult. I can't spend two or three times what my SHO is worth in maintenance. Zac helps me make difficult decisions concerning what maintenance is critical and what is not. I trust him. I don't have good experiences at dealerships, but Zac is an exception.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Southwest Houston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Muy buena atenci�n y excelente servicio El representante
Muy buena atenci�n y excelente servicio El representante me busc� el mejor precio y siempre estuvo atento a todo l que yo necesitaba . Me devolvieron el carro en muy buena condici�n
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hola Carlos, Muchas gracias por tomarse el tiempo de dejarnos esta amable reseña. Nos enorgullece saber que tu experiencia con nuestro representante fue de tu total satisfacción. ¡Es un placer servirte!
I took my truck my Fors F-150 because it was giving me a
I took my truck my Fors F-150 because it was giving me a heating coolant message. Overall they did a great job but the labor cost was a little high, but David was good service advisor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us to service your Ford F-150! We're glad to hear our team did a great job addressing your heating coolant issue. We value your feedback and will continue to provide top-notch service. Thank you for mentioning David's excellent service.