Skip to main content

Winchester Mitsubishi

(1,245 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I dont have great credit and I didnt have any money down.

I dont have great credit and I didnt have any money down. I've been trying to get a vehicle for months. I just started a new job and its been rough finding transportation. Winchester Mitsubishi got me approved without needing money down! I am so happy! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

"Thank you for choosing Winchester Mitsubishi! We are glad to have helped you get approved for a vehicle without any down payment. It's our pleasure to provide reliable transportation for your new job. Keep cruising with confidence!" #HappyCustomer

Displeased isn't even the word, Disgusted rather!

Displeased isn't even the word, Disgusted rather! Mislead, not heard, pushed in a viechle and a payment I'm not wanting, Not given options just told what is what. In appropriate behavior. distrustful humans

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear about your negative experience. Your satisfaction is our top priority and we would like to discuss this further with you to find a resolution. Please reach out to us at [contact information] at your convenience.

Professional and welcoming, from the moment I arrived,

Professional and welcoming, from the moment I arrived, the staff made me feel valued and kept me updated on the service being performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! Ensuring our customers feel valued and informed throughout their experience is our top priority. We're thrilled you had such a great visit with us! 🤗 #CustomerSatisfaction #GoingTheExtraMile

I am not happy with this dealership concerning some

I am not happy with this dealership concerning some issues that have come up with the vehicle that I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We value your feedback and are committed to addressing and resolving any issues with your vehicle. Please contact our customer service team so we can assist you further.

I love this place!

I love this place!!!!! We have been to winchester mitsubishi for years! This is the go to spot!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your continued support and for choosing us as your go-to spot! It brings us joy to hear that you love our place. We can't wait to continue providing you with the best service in the years to come! 🎉

I had such a great experience at Winchester Mitsubishi.

I had such a great experience at Winchester Mitsubishi. Everyone there was down-to-earth and treated me like a person, not just a sale. They took the time to explain everything and made the whole process super easy. You can tell they actually care about their customers, not just while you’re buying, but even after. Plus, I love how they’re always doing things for the community and hosting fun events. It’s nice to see a dealership that truly gives back and makes people feel welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words! We are dedicated to providing our customers with the best possible experience, from start to finish. We truly value your business and take pride in being a part of the community. Come back and see us anytime! #WinchesterMitsubishi #CommunityStrong

This was without a doubt the worst car buying experience

This was without a doubt the worst car buying experience I have had in over 40 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are truly sorry to hear about your negative experience. Please know that this is not reflective of our standard of service and we would like to make it right for you. Please reach out to us so we can address your concerns.

Service dept was great.

Service dept was great. Always keeping me updated and informed of the service being performed. Rsango and Taylor were absolutely wonderful... the speed of the service was not their fault. the part simply took a tour of the us by truck before they received it! lol

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased a 2018 Jeep compass with 67,000 miles on it

I purchased a 2018 Jeep compass with 67,000 miles on it the day after I got it home, all the lights on the dashboard came on, and the car would not move. After spending $1200 I was told its a major electrical problem. So I’m out 22,000 for a car no one can figure out what’s wrong with .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Paws & Pumpkins event at Winchester Mitsubishi was

The Paws & Pumpkins event at Winchester Mitsubishi was one of the best community events I’ve attended. They truly went above and beyond—free pet adoptions, adoption kits, toys and treats for the animals, candy and activities for the kids, prizes, music, and a warm, welcoming atmosphere. What stood out most was how genuine the staff was. It didn’t feel like a dealership event, it felt like a community celebration with a purpose. They showed they care about people and pets, not just sales. If they host another event like this, I’ll definitely be there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wow, thank you so much for your kind words! We are thrilled that you enjoyed our Paws & Pumpkins event at Winchester Mitsubishi. We truly strive to create a warm and welcoming atmosphere for our community, and we're so glad that you felt the genuine care of our staff. We would love to see you at our next event! #communitylove #winchestermitsubishi