Reviews
What I love most is how much they GIVE BACK!
What I love most is how much they GIVE BACK! covering adoption fees, supporting local causes, offering prizes, and making everyone feel welcome. It’s more than a dealership… it feels like a community hub where people actually want to hang out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! Giving back to our community is a top priority for us and we're thrilled to know that it hasn't gone unnoticed. We truly believe in creating a welcoming atmosphere for everyone and we're glad you feel that way too. We can't wait to continue to serve our community and make a difference in any way we can!
I love there social media pages!
I love there social media pages! They are so much fun to watch. I follow them on instagram, you tube, Tiktok and Facebook. They are everywhere! Such a fun place!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for following us on all our social media platforms! We love connecting with our customers and providing fun and engaging content. Stay tuned for more exciting updates and promotions! 💫 #socialmediafun #weloveourcustomers #winchestermitsubishi
I love that Winchester Mitsubishi offers a Lifetime
I love that Winchester Mitsubishi offers a Lifetime Powertrain Warranty, free oil changes, and state inspections for life, no other Mitsubishi dealership in the area does that! Their service department is fast, professional, and trustworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We take pride in providing exceptional service and benefits, such as our Lifetime Powertrain Warranty, to our customers. We're glad to hear that our service department has met your expectations and we look forward to serving you for years to come.
Winchester Mitsubishi really does so much more than just
Winchester Mitsubishi really does so much more than just sell cars. They’re always hosting fun events for families and kids, and they’re constantly giving back to the community. I’ve been to a couple of their events and it’s clear they actually care about people, not just sales. It’s nice to see a local business that puts so much energy into supporting Winchester.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We strive to be more than just a car dealership and are always finding ways to give back and support our community. We are grateful to have customers like you who appreciate our efforts. Thank you for choosing Winchester Mitsubishi!
Wonderful car buying experience.
Wonderful car buying experience. Clean dealership. Great and knowledgeable employees. Highly recommend this dealership. Love the outlander I purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re glad to hear you enjoyed working with our team and that you’re loving your new Outlander. We truly appreciate your recommendation and look forward to seeing you again for your future automotive needs.
Thank you for your kind words! We are thrilled to hear that you had a wonderful car buying experience at our dealership. Our team takes pride in providing a clean and knowledgeable environment for our customers. Enjoy your new Outlander and thank you for recommending us!
Winchester Mitsubishi exceeded expectations—Tarek Maddi
Winchester Mitsubishi exceeded expectations—Tarek Maddi was incredibly knowledgeable, patient, kind and made everything seamless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear Tarek made your experience seamless! Thank you for sharing your feedback and for choosing Winchester Mitsubishi—we’re grateful to have you as part of our family.
Thank you for sharing your positive experience with us! We are delighted to hear that Tarek provided exceptional service and made your car-buying process effortless. It was a pleasure serving you and we look forward to seeing you again at Winchester Mitsubishi! #customerlove #seamlessprocess
Communication after the purchase has been poor.
Communication after the purchase has been poor. Promises from the dealer were mostly not kept. I was very patient but regularly disappointed after the purchase. First I was told the final detailing would be done the next day and the car would be delivered to me. It was a few days later when the car was finally delivered. It was delivered with 1 key when I was told the car came with 2 keys. I called the dealership and was told they had the other key and would mail it to me. I was told the registration would be completed and the license plate mailed to me on about a month. The key did not arrive in the mail. Finally a few days before the temp tags expired, I was told they could not get the registration since I had not had the car inspected. This was the first I heard anything about inspection. I went to an inspection location and was told the dealer probably meant I needed an emissions inspection so I got that done. The registration was completed and I was told I could go to the dealership to pick up the registration and the 2nd key. I drove the 1.5 hours to pick-up both items. After the purchase I was disappointed several times due to u kept promises and bad communication from the dealership.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We strive to provide clear communication and follow-through for every customer, so we’d like to better understand the situation you’re describing. Our process for detailing, registration, and key delivery has set procedures, and your experience does not align with what we aim to deliver. To review this further, could you please provide your name, the vehicle purchased, and the salesperson you worked with? You may reach us directly at 540-686-7845 and ask for management so we can investigate and address the details.
I purchased a used 2013 Chevy Equinox July 25, 2025.
I purchased a used 2013 Chevy Equinox July 25, 2025. The remote keypad was damaged very badly. I show it to Ramona the salesman and she didn"t help or say anything. Some of her colleauges said to me this is a $10.-$15. fix. I went to Rich one of the salesmanagers and he verbally promised to send a new remote keypad; as of today September 08, 2025 I haven"t received the keypad. I have been repeatedly lied to my Rich, and Tee. This is very unprofessional, dishonest, untrueful, and is definitely hypocritical. I wouldn"t receommend this dearlership to anyone.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Everything I stated in my Sept. 8, 2025 review is correct. I would’ve buy another vehicle from Winchester Mitsubishi and I wouln’t recommend them to anyone..
We hadn't intended to buy a new car and was just looking
We hadn't intended to buy a new car and was just looking but this dealer made us a deal that we couldn't refuse. The salesman ,Duane, knew his stuff about this car and he took his time showing us the things that makes this car great. Everyone was so nice and made this so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear Duane and the team made your experience such a positive one! Enjoy your new car—it’s always exciting when the right deal and the right vehicle come together. Thank you for choosing Winchester Mitsubishi!
"Thank you so much for choosing our dealership! We're thrilled that Duane was able to provide you with excellent service and show you all the amazing features of your new car. We strive to make car buying easy and enjoyable for our customers. Enjoy your new ride! 😀🚗 #CustomerSatisfaction #HappyCustomers #GreatDeals"
I had the best experience when I bought my Outlander and
I had the best experience when I bought my Outlander and Felt like I was family going back for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jljmedical, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!