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Winchester Mitsubishi

(1,245 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Well I received a reasonable offer to buy the used car,

Well I received a reasonable offer to buy the used car, and help with the finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Slidin' into the Outlander is like entering your own VIP

Slidin' into the Outlander is like entering your own VIP section. The inside's got that city vibe—custom seats, LED lights poppin' off, creating an atmosphere like you're in a high-end club on wheels. This ain't your grandma's SUV; it's a mobile party with style!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Devonte, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

Now, let's talk about the rides.

Now, let's talk about the rides. Winchester Mitsubishi's selection is off the chain! It's like they handpicked each whip to match the hustle and flow of the streets. I'm talking about rides that turn heads, rides that make a statement – that's the kind of selection they got going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jerome M, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

My whole experience with Mitsubishi has been great .

My whole experience with Mitsubishi has been great . Tarek and the rest of the sales team were wonderful and Jacob Filbert made sure that my roof rails were installed in a little over an hour . Very fast and efficient service team . I would definitely recommend Winchester Mitsubishi when shopping for a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The overall atmosphere at Winchester Mitsubishi was

The overall atmosphere at Winchester Mitsubishi was inviting, and the staff, from the sales team to the service department, seemed committed to providing an outstanding customer experience. Tiffany, however, stood out as a true gem, making my visit unforgettable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jj, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! We hope you have a great day!

This is my first new vehicle and I was a little nervous

This is my first new vehicle and I was a little nervous , but everyone at Mitsubishi made me feel at ease and I actually enjoyed the whole experience .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had a great experience every time I have been

I have had a great experience every time I have been here, they are very informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The communication skills and follow through of this

The communication skills and follow through of this dealership has been horrible. Alot of excuses must often used: we are short on man power.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always have received top customer service.

I always have received top customer service. They are professional and make sure to keep me informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love this place!

Winchester Mitsubishi is one of the best dealerships around! They have very nice vehicles. We got a free lifetime warranty and free oil changes for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kinna Y, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!