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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love this place!

Winchester Mitsubishi is one of the best dealerships around! They have very nice vehicles. We got a free lifetime warranty and free oil changes for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kinna Y, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Service is fast and efficient.

Service is fast and efficient. State inspection went by very fast, I was in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have just moved to Winchester and wanted to get my car

I have just moved to Winchester and wanted to get my car inspected for license/registration/title. I had an excellent dealership back in PA and that excellence is continuing here in Winchester. Jacob was personable and knowledgeable. Inspection was completed in less than 30 minutes. I am very happy with the quality of service at Winchester Mitsubishi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very accommodating and my car was finished

Everyone was very accommodating and my car was finished in a reasonable time. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department finished my Wrangler in a timely

Service department finished my Wrangler in a timely fashion and also was very efficient. I highly recommend Winchester Mitsubishi service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The manager of the fix department is not honest and

The manager of the fix department is not honest and professional. I will never be able to come again to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent staff, highly qualified mechanics.

Excellent staff, highly qualified mechanics. Extremely pleased with the service provided. Decor inviting. Price was surprising. Very satisfied and would drive 70 plus miles to have my car serviced there. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Walked in for a safety inspection.

Walked in for a safety inspection. The woman at the front desk was super welcoming and pleasant. They were able to do the inspection and I had no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service Dept (which is off property from the dealership)

Service Dept (which is off property from the dealership) was exceptional on 2 different visits for scheduled maintenance. Worked performed efficiently and the appointment time was scheduled kept with no deviations. Kudos to the entire team. The worked performed by Bruce Klutz was on-time, very well done and I was informed as work progressed. Thank you ! Wish a no charge car wash would be included.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Padded invoice with unapproved items.

Padded invoice with unapproved items. I was fleeced. Will never go back. Approved $800 in repairs, received bill for $1250.00. Not ok.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.