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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jacob was easy to deal with and kept me informed about

Jacob was easy to deal with and kept me informed about the progress of my car. The issue has been resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jacob Filbert was outstanding.

Jacob Filbert was outstanding. He was courteous as well as friendly. He kept me informed of the progress on the service for my car. The Service Center was very comfortable, as well as, clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jacob and John, our mechanic were so accommodating.

Jacob and John, our mechanic were so accommodating. I was on my way from Maryland to Alabama when my car suddenly wasn’t running correctly. Unfortunately, the problem had not occurred long enough for a diagnosis. Their check on my engine gave me the confidence to continue on to the next 8 hrs of the journey and keep going even though it quickly became clear that the problem wasn’t fixed. The actual problem was under warranty and has been fixed in Alabama.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jacob Filbert was outstanding.

Jacob Filbert was outstanding. He was courteous as well as friendly. He kept me informed of the progress on the service for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I received outstanding service and a great price.

I received outstanding service and a great price. I’m very pleased with my experience at Winchester Mitsubishi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Monticelloct, we really appreciate your positive review! Thank you again for leaving us this response!

Service today was excellent accomplishing a routine oil &

Service today was excellent accomplishing a routine oil & filter change and recall ECU procedure. Requested State Inspection was ineligible since vehicle is not registered in VA. Complimentary Shuttle was available to the nearest McDonalds and chose to walk the 0.2 mile distance back to the service center (to partially fulfill my daily morning walking routine). ‘Twas a perfect timely manner when the car was ready upon arrival considering it an “In and Out” transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Godofredo1969, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Service was good gentleman at the front counter is always

Service was good gentleman at the front counter is always welcoming and tech showed me filters and told everything that was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Logan.ahern, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Everything was good and satisfactory.

Everything was good and satisfactory. Prompt and proper in every aspect I will definitely recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shreepla, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Mr. Filbert was very helpful and informative. Very

Mr. Filbert was very helpful and informative. Very polite. He represented you company in a positive manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Clinks2013@yahoo.com, thank you so much for your positive comments about Winchester Mitsubishi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jacob went abv & beyond to make sure my car got

Jacob went abv & beyond to make sure my car got inspected, Very nice guy, will come bck in future👍👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carterj207, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. We can't wait to see you again, have a great day.