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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great interest rates

Winchester Mitsubishi is our favorite dealership in the area. We have purchased many vehicles from this dealership. The finance team is always great. We usually use our credit union for financing however their finance team is always able to beat the rates. Nice selection of inventory and the staff is extremely friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Candy Mason, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

The staff is amazing

Patrick Brinkmeier is simply fabulous. He has a pleasant smile and joyful heart. He has always been our favorite person to deal with. His manager Tiffany always assists as well. She is a great enthusiast! Winchester Mitsubishi always has great vibes and energy. Great staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Miss. Jenkins, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

We scheduled online, which was very easy.

We scheduled online, which was very easy. When we got to the appointment, the staff was very friendly and helpful. Our wait time was minimal and the overall experience was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I found their service and sales speedy, friendly and

I found their service and sales speedy, friendly and professional. Diamond club member as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worst experience with parts department.

Worst experience with parts department. Bought a new Outlander and my sales rep Katie was the best but the parts department was uneducated and they never answer the phones and then you leave a message and they never call you back or your part comes in and the never call you the tell you it came in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place and nice staff

I had a great experience with Winchester Mitsubishi. The staff is amazing. All of our questions were answered promptly and the staff was very knowledgeable. Huge selection of vehicles to choose from. Quick process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lg Appliance Repair, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

File your Taxes with Winchester Mitsubishi

Filed my taxes with Winchester Mitsubishi today. I received a tax advance and purchased a new vehicle. I didnt have to pay anything out of pocket today. I love my new vehicle and I am extremely happy! Thank you Winchester Mitsubishi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi La La Jones, thank you so much for your positive comments about Winchester Mitsubishi! Thank you so much again for your feedback! We hope you have a great day!

Comforting place

Impressed with the quality of the Pre-owned inventory. The staff was very friendly including the finance team. The dealership was extremely clean and great music!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Bonita Jackson, we are so pleased you enjoyed your visit to Winchester Mitsubishi! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

Great place!

Great place! They have a nice selection of vehicles that come with a warranty. We seen their ads regarding the credit amnesty programs they offer. It's true! They finance everyone! Thank you winchester mitsubishi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Always great service .

Always great service . Sometimes it takes a little extra time to get the paperwork completed while they add in the coupons - but it’s worth it .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.