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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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very helpful place

My husband and I filed bankruptcy last year and desperately needed help with getting a nice vehicle and finding someone to give us a chance. We went to Winchester Mitsubishi with only $300 for down payment and got a very nice vehicle and we are completely covered as far as the warranty goes. Thank you Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jill Mayflower, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

Nice vehicles!

Very nice vehicles, we purchased a Pre-owned vehicle and received a lifetime warranty on it. The staff was friendly and professional. Thank you Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackson J, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

The service department is great the people r real nice

The service department is great the people r real nice and answer all the questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Coco1972334! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

They are very honest when giving you the problems you are

They are very honest when giving you the problems you are having and the customer service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Vandare73, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

They made another appt to right the issue that I had

They made another appt to right the issue that I had about everything not being taken care of when I got the oil changed. They were professional and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jenclark101213, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Very impressed at how quickly they were able to take care

Very impressed at how quickly they were able to take care of my requests. Oil change and also rear break pads replacement. Thank you for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pwraith1984, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

Super professional and very helpful.

Super professional and very helpful. Just very great service overall. Very satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Lissy.brito, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Continue improve customer service and be honest with

Continue improve customer service and be honest with customer, business will thrive in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bidforyou, we are very happy to have provided you with such a positive experience! Bidforyou, thanks for taking the time to leave a review.

T was a great sales consultant.

T was a great sales consultant. He was not pushy, very compassionate about putting his customer in something they want. Highly recommend T and Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Great Place!

Great Place! They work with all credit types! If you need a vehicle, this is the place to go! Ask for Tarek! He is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Refresh.anyone, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.