Reviews
Everyone was very helpful keep up the good work
Great Dealer ship everyone was very helpful to my needs highly recommend love the way my new truck came out keep up the great work
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
It's always great service and quick getting the car back . The people are friendly and helpful I would tell all my friends and family to buy their cars at west herr williamsville
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick, efficient and friendly
The Appointment was on time and the service was completed in under an hour. Everything has been smooth from the purchase to the first service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Always taken care of in a professional manner. Never oversold or forced repairs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always a Pleasure!!
Would recommend Brian Fox and his Asst Connor and also Chris Wnuk!!! Great guys to work with and never any pressure and always helpful!!! Two thumbs up!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 Eqx Lease
In and out in 2 hours, super quick and easy! I would recommend the dealer to a friend. No pressure on the sale at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership!
I'm so glad I came here for a used car! Not only was the process quick and smooth, the entire staff was very friendly and on top of everything! They even let me drive the vehicle for the entire work day! I clean houses for a living so I am all over Erie county! What better way to find it if this was the right vehicle for me! They were able to locate the exact vehicle I was looking for and had it delivered to their store that night! 5 stars all day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kevin
From start to finish the experience was great. I would highly recommend west here of willaimsville to anyone the sales people are awesome and friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Overall Experience
This review is for a great experience with an oil change, but I also had to say how happy I am with West Herr and in particular David Bliss who sold me the car I had serviced. I am not always easy to deal with as a car buyer, but I was treated very well and had a really great overall buying experience. I have dealt with many car salespeople before and no one is better than David.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and friendly sales staff
My husband and I have a friend that works for West Herr which brought us in. However, the salesperson that we worked with, Mike, kept us there. Everyone was prompt and courteous. We got a great trade in value and a good deal on a new car. Very satisfied with the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
