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Reviews

Average Ratings

4.9
644 lifetime reviews.
  • Cathy Townsend

    Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our ...

    Dealer Response

    We are happy you found us so helpful! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else ...


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    Cathy was absolutely GREAT! Cathy made the entire process very comfortable. Our family truly appreciates the extra time she took to help find our truck. No pushing or shoving just extremely helpful and at our pace.Thanks Cathy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    We are happy you found us so helpful! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Great Service

    Excellent customer service, buying process excellent, financing excellent I would highly recommend to purchase a vehicle af Covert Ford. In partic...

    Dealer Response

    Raul, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is a...


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    Excellent customer service, buying process excellent, financing excellent I would highly recommend to purchase a vehicle af Covert Ford. In particularly, Jeff helped me with the buying process and we came out to a fair deal! i got a nice ram 1500 and Im happy with it thanks Covert Ford and looking forward to purchase a in a future from you guys. - Raul

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Raul, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. I am grateful to hear that Jeff worked hard enough to get you a fair deal. We look forward to hopefully doing business with you again in the future. Thanks! Bert Sheppard Internet Director bertsheppard@covertauto.com


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  • Great Deals and Service

    I came in for service on my Ford cMax Hybrid 2013. Donnie, my service writer, was fantastic. Got me in and out quick and took time to hear what ...

    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Doug! Please let us know if there is ever anything else we can do for you! Sa...


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    I came in for service on my Ford cMax Hybrid 2013. Donnie, my service writer, was fantastic. Got me in and out quick and took time to hear what was bothering me and needed attention. THEN - I ended up TRADING for a NEW 2016 Ford cMax Hybrid. All in all, it was a great experience. Thorne Smith in sale and all that participated including the FINANCE group were all fantastic and also considerate of my time and needs. Hurray to ALL at Covert Ford. .. Doug Row

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear everything was completed to your satisfaction, Doug! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • No Pressure

    Our salesman, Tom Chronister, was low pressure, knowledgeable and personable. He kept us well informed during our special order process.

    Dealer Response

    Thanks so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments with Tom and the res...


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    Our salesman, Tom Chronister, was low pressure, knowledgeable and personable. He kept us well informed during our special order process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments with Tom and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Bert Sheppard - Internet Director - bertsheppard@covertauto.com


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  • Personalized Touch

    WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!


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    WONDERFUL EXPERIENCE and thank you for acknowledging our TROOPS!!!! THANK YOU FOR THE $500 I am so happy to have the Continental great vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Much Pleased

    My buying experience at Covert was great. Anthony made the entire process of trading in my old truck for my new truck very easy. I will definitely...

    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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    My buying experience at Covert was great. Anthony made the entire process of trading in my old truck for my new truck very easy. I will definitely refer him to friends/family looking to buy a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Thank you!

    John was very professional, courteous, and helpful. He was informative and knowledgeable about discounted purchased through USAA. He patiently ans...

    Dealer Response

    Thanks, Grant! We hope to be of service to you again! Take care!


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    John was very professional, courteous, and helpful. He was informative and knowledgeable about discounted purchased through USAA. He patiently answered all our questions and helped me get my SYNC account set up and connected to my cell phone. He was the consummate professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Grant! We hope to be of service to you again! Take care!


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  • Excellent experience!!!

    We had a great experience every time we walked into Covert Ford. Manny in sales was great and helped us find our new car!


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    We had a great experience every time we walked into Covert Ford. Manny in sales was great and helped us find our new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Car

    Everything was great Bobby took good care of me . .


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    Everything was great Bobby took good care of me . .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Clean Facilities

    Brian has helped me purchase 3 vehicles within the last year and a few months. He helped us out in every way possible by answering all of our que...


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    Brian has helped me purchase 3 vehicles within the last year and a few months. He helped us out in every way possible by answering all of our questions and most importantly not being a pushy aggressive salesman. I plan on coming back in before the end of the year to purchase a new Ford SuperDuty but only from Brian.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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