Reviews
Facility was very clean, no wait to receive servic
Service rep took care of my maintenance concerns. She made sure that all question were answered. My vehicle was repaired and returned in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bad Paint Job
I have yet to experience any negative actions from Bravo personnel. People are courteous and professional. The only negative experience I had was my previous Cadillac CTS. It needed the hood repaired and painted. The paint faded within a year of it being repainted. It looked gaudy with the rest of the car shiny red and the hood faded red. Traded it in for a new CTS.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Job well done everytime with great services
I had a very good experience at Bravo Cadillac dealership. I was very pleased with my car services and your customer services to me. Thanks for a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Service
It's was a good day I was just a little disappointed on the selection of cars and I had my hopes up on one then was told its was pending a buyer, very disappointed but other than that my to sales men were excellent
- Customer service 5.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warranty covered repairs on 2013 CTS Coupe
The Service Consultant called me to schedule appointment for repairs on the CTS Coupe. The service was excellent, a vehicle was provided under the Warranty program and all work was complete on the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Always friendly and courteous and very helpful in solving by vehicle problems!! Wouldn't think of going anywhere else for service! Thank you for always treating me special!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding service, great customer service
THe dealership experience was great. For years, Mr. John Brooks, has been thier and waited on me with an excellence, an caring attitude that is stellar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
We have always had very good service. Miguel Rodriguez has always been a pleasure to work with and explains everything that needs to be done to our vehicles as well as the recommendations. He is top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great efficient service, good technical help
Mike my service rep was great, he helped with appointment , got me a ride to work and called as soon as my car was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT SERVICE BY MARY IN SERIVCE DEPARTMENT
I have been to your dealerships service dept 8 times. this was the most pleasant and most helpful. Mary was courteous and helpful. she made my experience great!!!!' KUDOS TO MARY IN SERVICE!!!!!!!!!! THANK YOU!!!!!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
