EPIC Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
593 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 14, 2019

    Nick was good but I missed Shannon who took care of me the past years. Sorry she is no longer with you. Your overall service far surpasses your completion... in Snohomish (Bickford Motors)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 14, 2019

    Every honest group of people at Epic Ford. I would purchase more vehicles in the future. Vince Porter Sales Manager definitely makes this Dealership a... Five Star.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • August 22, 2016

    The entire staff from the appointment scheduler kelly, travis my sales person jake the finance manager all were wonderful. No pressure I knew what I wanted... and what I was willing to pay. No sleezy haggling. Easy process kind people will definitely shop here again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Sarah! Check our social media pages to stay in the loop on product n...ews and updates so we can help you again on your next visit!

  • 5.0 out of 5
    October 11, 2019

    Took my 2012 Ford Fusion in for the airbag recall after receiving a notice in the mail. The airbag was replaced within a day with no charge.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 3, 2019

    Super great place everything was on time and there was great communication through tour the whole process and I’m very happy. Made sure they treated me... like family

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2019

    overall a 5 star rating . I love having a new car but I truly do not like the time wasted at the dealerships However Epic ford is different and they treat... you like you matter . We have always gotten a fair deal at Epic Ford . They will be my go to dealership . The only reason I said a 4 on faculties , is they use to have a person who would make espresso drinks , which were free . That was so great . Now they just have a machine ..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 23, 2019

    Everyone worked hard to get me exactly what I needed/wanted! Everyone was friendly and helpful and so understanding of my less than ideal situation! So... glad I chose them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2019

    Jeffery was top notch. We had a few obstacles and between he and Chrystal they made everything right. I’m very pleased with the service. I’ve been a Ford... man for 35 years and will continue to be!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2019

    Service was amazing! My advisor Hope made sure I was taken care of completely and explained the process very well. My truck was done when I was told and... ready to go before I walked through the door. Oil change prices have dropped a bit so that was a nice surprise as well! I look forward to my next service!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 3.0 out of 5
    July 9, 2019

    When I walked in there were three employees standing at the counter none of them could help. If employees can’t help customers they shouldn’t be where... customers feel they are being ignored. I was sent a text message with a number I could use to get updates. The number did not work same with numbers listed on website. When I picked up my trick I tried to tell the service guy they don’t work..he said they just sent those automatically....if they don’t work...DONT SEND THEM.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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