Romeo Kia

Great experience And the follow up has been great too I would highly recommend! My sales guy was awesome

Raymond was an excellent salesman. Very knowledgeable and professional. I would recomend him without hesitation.

I purchased a 2026 NIRO EX Premium. LOVE the vehicle, the salesperson Mike was a very nice fellow who tried to do it right. The problem was the financial management and customer service, both oxymorons. Example: When discussing financing vehicle, I dealt with three “ finance managers,” two out of the three who were, quite honestly, duplicitous. Case in point: yelling when caught in a misstatement. The K was drawn screwing up my name, which when pointed out, blame was apportioned to me. I reached out to general manager, and after an email & phone call, he corrected the problem. Then the issue with DMV registration sticker and refund check because I was “ overcharged.” Claims made KIA received sticker from DMV, and it with refund check was mailed. 14 days— nada. The saga begins. Yelling “finance managers,” no one taking responsibility, deflecting is an understatement. Finally general manager John, after two emails & 2 calls, states they will go to DMV ( after the other finance manager told me “you go pay the $3.00 and get the sticker,”) and a new refund check will be cut. Finally resolved. Btw, still nothing received in mail. Me thinks, never sent… full of horse pucky, B/c never aby issues with mail not delivered. Was it worth it? Had car a month. Love it although with the technology it is a challenge. So far ( minus tech ) love the vehicle. The boys at ROMRO KIA- no such love. Need to grow up- save for Mike-a really good fellow who sold me what seems to be a terrific vehicle. PS: 2026 Niro’s are not abounding in U.S. Lucky to get it— again thanks to Mike.

I found the dealership to be spot on with everything they told me. My salesman, Ray , was excellent. What a pleasure to deal with. To be honest with you, I came in to look at a used car. Never thought much of Kia. Dealing with Ray changed my mind and made me confident in leasing a new Kia. Ray was extremely knowledgeable about the car and answered all my questions very patiently and thoroughly. This is probably the first time I bought a new vehicle without feeling I made a mistake. Thanks Ray for a pleasurable experience!!

I used to be a sales person for more than 3 years. Even with everything I know, I'm still not a fan of purchasing cars. With that said, Michael Agar was very knowledgeable with his products and made the procedure very easy (made me wonder if it was just my dealership that made things so time consuming). I wasn't there for too long, everything was presented clear and easy to understand. Jakob DiNonno was the Business Manager who took care of everything else. Very professional and great to deal with. I met with the Manager (i believe was Joe) who wanted to make sure Michael and everyone at the Romeo dealer took care of me which they did. Thank you for your assistance with my purchase and hope to see you all soon!

I had a great experience working with Gerry and the team that supports him. My wife and I were looking for specific things in a vehicle and Gerry Gave us very good advice to help us make an even better decision. We never felt like we were being pushed into anything, and even though this dealership is a little far away from where we live, it was well worth it.

Stay away from this dealership. The worst experience I have ever had buying cars for over 45 years. The finance department was not honest in their approach at all. And the vehicle now turns out to be a lemon with engine light on and who knows how much in repairs.

the sales Lady was good. they never take any money off the original price.they never told i was only getting 1 key until I was leaving with it. if I wanted to get another key it would cost between $450- 600.

Amitai and Jake were extremely helpful throughout the process and I’m beyond happy with my purchase and the service!

Long time customer but this last sale will be my last. Salesman Mike was wonderful but when it came to the finance dept the sale became confusing like playing a shell game. Not clear and upfront. Lesson learned.