Used 2019 Mazda CX-5 for sale

The customer service is excellent. Michael Arevalo is extremely helpful and knowledgeable about the car. He took the time to explain the car features and helped download the Mazda app onto my phone, and showed me how the app works. Matt May, the general sales manager, was helpful so we could get our car with no-nonsense of ridiculous price markup above MSRP. Finally, Tyler Hover in the finance dept was fast to get us in and out in no time. The salespeople were very friendly. In addition, the facility is clean. As a result, I am happy with the buying experience. Highly recommend this dealership.

I purchased a 2019 CX5 GTR with all options from Mazda and from Dealerahip. The 2.5T and AWD is an excellent and reliable drievtrain. Also got an extended warranty (full covg 7 yrs, 100k mi) and interior warranty (5 yrs), and another weather and paintless debt repair warranty (5 yrs). I've had no mechanical issues with it, and the only problem so far was a radio glitch where the radio didn't come on properly when starting up. Restarted the car and worked fine. No other problems. 2 years used it looks better than the new CX5s on the lot. With the interior warranty I get a professional detail once a year that keeps the white leather looking fresh. I've used the paintless debt repair warranty to take out door dings a few times. My only complaint is when the tires wear out, then the steering gets a little heavy in parking lots. Change tires at the dealer recommended intervals, makes a big difference. I have 30,000 miles on the car now and am confident this car will last a long time. Also, find a dealer that will work with you. This GTR trim I've added front parking sensors, backup beeper cutoff for trailer, 360 deg camera, and LED interior lights all at dealer. These only come on sig trim but u can have the white interior with all those features if u want. Cheers.

The person who assisted me was terrific. She was informative and respected my Covid concerns. The replacement of the screen was well done while I waited

This car is a Best Safety Pick by Consumer Reports and IIHS. With a new teen driver in our family, safety features were the most important factor in our used car search. Safety features were standard. But we consider an added bonus the smooth ride, as well as overall interior and exterior appearance of the CX-5. Nice audio system, weather package, and HUD option as well.

No long waits. I was greeted promptly and the work was done in a timely manner. Happy to see the renovations are finally finished! The waiting area was spacious and comfortable.

Used to drive Honda vehicles. This is my first Mazda, honestly won’t go back! The CX-5 is a great family car and car for commuting, but I still feel like it looks beautiful and rides like a dream.

Very professional! Got the deal done quickly and painlessly. Highly recommend!! I drove from Wheeling WV and it was worth the trip. 4.5 hours of driving and could not have been happier with the process!

Car met all my needs. I’m tall -it’s roomy and spacious. I like the seats also-very comfortable for my back. It’s reliable, good design, sounds system is very nice.

My experience was Absolutely Wonderful!!!! I've never been to a dealership that was so welcoming. The staff was very pleasant, courteous and respectful. They made you feel like you belonged there and they appreciate your business. Even though it was a lengthy process, good communication, conversation and attention made the time fly by. Scott and Ahmed were totally awesome!!! Great salesmanship. Everyone was so attentive and my daughter and I greatly appreciated giving them our business. And......I GOT MY CAR!!!!! I would donkey recommend Hart Nissan. 👌

I have owned this car for a year, buying it in Feb of 2020. The list of Pros is long as many other people have mentioned, including excellent performance and handling, very nice appointments on the interior and great exterior styling. I have the Signature trim level and it was worth it. The car feels very solid, the doors shut with a comforting "thud", and the cabin noise if very muted. It has the solid construction feel of a Lexus/Mercedes mid-level car. The engine is amazing! 250hp (with premium, which is all I put in it) and 310 ft/lbs of torque. Plenty of power to go around. And it handles very nicely, as Mazda is renowned for. 6 miles of my daily commute is a winding two-lane road with little traffic.... :) !!! It feels glued to the track, with highly responsive steering, a very tight suspension. Very little roll or sway, almost completely undetectable. And the acceleration is exceptional, especially in Sport Mode. Couple of negatives I have: 1) the narrowness of the front seats. I am a big guy with a fairly wide stance and the front bucket seats can get a little uncomfortable after a couple of hours. They are getting less so, though, as the seats get some wear. However, everyone else in my family who has driven it or ridden in the front loves it; 2) the infotainment system needs an update. It is sometimes very slow to connect to my phone even after I was the last phone to connect and the whole system takes too long to become interactive (it boots slowly). Hopefully there is a fix coming for that before too long; 3) weirdly, the driver's left foot rest is carpeted instead of a metal or rubber rest.

I'm very thankful I was able to find a wonderful car dealership that worked well with me and handling my purchases for a vehicle this really came through in a time off need

Aaron, the agent helped me with the Servicing of the car. He is knowledgeable. I am highly satisfied with his performance.

Anthony, Chad, Steven, and Yahya were so personable and responsive to the car buying experience. I could tell my the interaction with the other employees that they all truly enjoy working here. I highly recommend if you’re interested in buying a Mazda to buy yours from the Brown’s Alexandria Mazda location.

I am very pleased with the car buying experience both sales person Bill and business manager Shane were were very pleasant and were very courteous, transparent and informative. I didn't feel rushed and shoved to buy the car as most dealerships are notorious for that. Keep up the pleasant customer service!

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

I ordered my explorer from Mike Zeller. He has been nothing short of fantastic to work with. It took a little longer to get it going, but now we have a date for build. This is my second vehicle from him and there will be more. Thanks Mike Zeller and Sheehy

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

When it comes to buying or Selling this place is the new replacement of dealer and Carmax. Everything is done online from appraisal to buying and delivery ��

I had a great experience at this location. Good discount vs the MSRP. The staff was very nice and available, even though they are very busy there. Ray and Johnny have been fantastic. And I even got additional car detailing tokens.