[{"id":390329,"personPtyId":33848736,"firstName":"Mark","lastName":"Chambers","titleText":"Sales","shortBioText":"I enjoy Jeeping, collecting rocks and minerals, collecting legos, and dealing/curating vintage 90s clothing","emailTxt":"Markc@pollardmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/b9598d6fa59d.jpg","drDealerId":24191,"dealerEmpStartDtUtc":"1485907200","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390335,"firstName":"Mike","lastName":"C","titleText":"Service advisor","emailTxt":"Mikec@pollardmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/0528ad461754.jpg","drDealerId":24191,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":468806,"firstName":"Connor","lastName":"Roy","titleText":"Sales Guide","emailTxt":"connorr@pollardmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24191,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":390328,"personPtyId":31130334,"firstName":"James","lastName":"Mayfield","titleText":"Lease/Internet Director","shortBioText":"I have been at Pollard Jeep of Boulder since June of 2009, and have been the Lease/Internet Director since January 2012. My wife and I have been in Colorado since 2007, and truly enjoy all this beautiful state has to offer. Eventually, we will retire in Colorado and live somewhere in the mountains. \r\n\r\nI believe in developing relationships with my customers and will be here to assist you in anyway after the sale. I count many of my customers as friends. I believe in being very straight forward during each step of the sales process. My office phone is always forwarded to my cell phone, so I will get your call anytime you need some assistance. I look forward to working with each of my customers in the future. Please feel free to contact me anytime.","emailTxt":"Jamesm@pollardmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/3448db564735.jpg","drDealerId":24191,"dealerEmpStartDtUtc":"1243814400","industryStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539077,"firstName":"Yianni","lastName":"Drakopoulos","titleText":"Used Car Manager","emailTxt":"yiannid@pollardmotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24191,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":449248,"personPtyId":33765456,"firstName":"Kaytlin","lastName":"Pearson","titleText":"Internet 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Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Pollard Jeep Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2002

At family owned Pollard Jeep we are passionate about Jeeps & Jeeping. Most of our employees are Jeep owners and can spe

...

ak intelligently about our experiences with these wonderful vehicles. We were founded on the principle that buying a vehicle doesn't have to be a contentious and arduous process. This has allowed us to grow to one of the largest Jeep stores in the US. Customers hate the games played at other stores; we do too. Honest, informative straight talk is all you will get here.

"Jeep Expertise Honed Over 40 Years"

Reviews

4.8 out of 5 4.8
202 lifetime reviews. Includes reviews of Pollard Jeep from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 20, 2018

    This was the fastest experience buying a car! My husband got on the Pollard Jeep found what he was looking for contacted Kaytlyn and set up a time to... meet the following evening! We got to the dealership and the car he wanted was clean and pulled out ready for the test drive. After we went on our test drive came back got paperwork done! From start to finish we were driving out of the dealership in two hour! Great people and a great dealership!

    Not Applicable
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there,Thank you so much for sharing your five-star review! We are so happy to hear Katelyn provided you with fast and efficient service. It was ...a pleasure working with you. We invite you back anytime you need help!


    Worked with:
    Kaytlin Pearson

    Internet Manager

    (4.9) 43 reviews

  • 3.0 out of 5
    December 15, 2018

    Recently spent six of the most wasted hours of my life within this horrendous dealership. After making an agreement and being told the vehicle was "mine",... I had the extreme displeasure of the next four hours being wasted with the finance manager (William). As this may sound like an over exaggeration of time, I set the timer on my phone to mark how long this torture would endure after the first 45 minutes of no result from William. Aside for the fact this vehicle was a custom vehicle, I would have walked out and spent the $50,000 ANYWHERE else to end this monotonous misery. The poor pleasure of sitting in an office being held hostage by William for over four hours was the closest thing to hell, this side of Earth. Based on the circumstances, I would never recommend or return to this stupendously terrible time sap of a dealership. Take my advice and please go anywhere else to purchase a vehicle. Save yourself the experience of what can only be considered as legal torture.

    4.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We are concerned by your feedback and would like to learn more about your disappointment in regards to what happened during your financing expe...rience. We encourage you to reach out to us directly about your concerns. Best, Pollard Jeepsocialmedia@pollardmotors.com(303) 447-8187


    Worked with:
    Will Loomis

    Finance

    (4.9) 50 reviews

  • January 11, 2018

    I heard about the Trailhawk and I went by to check it out. I have been around the block and I expected the usual underhanded selling, push tactics, etc...... Pollard Jeep is the EXACT OPPOSITE of that - extremely knowledgeable, laid back and very open. There were gimmicks, cons, anything bad and they told me what I wanted to know and then went beyond to help me with things I did not even think about. This is a truly rare and amazing team and Connor was especially incredible with his enthusiasm, knowledge, and willingness to go the extra mile. The entire team, from Min to the parts team to the financing group, were exceptional for being so friendly and never pressuring me or making me fight for things. The Trailhawk is AWESOME but the only reason I got it was the team and the level of comfort I have that they will help me now and down the road. I highly recommend anybody that is looking for a new vehicle should visit Pollard Jeep!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2018

    I purchased a remote start for my wife's Compass. And with the help of 2 employees it was done as a complete surprise and she won't know anything about... it until Christmas morning. Audrey and Bob are amazing and extremely helpful. Thanks guys! Doug is lucky to have you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review! We are so glad to hear about the remote start gift for your wife, and will make sure to thank Audrey and Bob for t...heir assistance!

  • 5.0 out of 5
    December 11, 2018

    Pollard Motors experience was great! They had the Jeep we were looking for, took the time to get us all the information we needed about our new Jeep and... made the buying experience easy! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apprecaite you taking the time to leave us a positive review and rating! We are glad that your car-buying experience was great and that we had the ...Jeep you were looking for. We value you as a customer and we hope that you will visit us again soon!


    Worked with:
    Will Loomis

    Finance

    (4.9) 50 reviews

    Monte Hall

    Sales

    (4.7) 23 reviews

  • 5.0 out of 5
    December 6, 2018

    We needed a 4 wheel drive car for our daughter to drive. Stopped by pollard where Connor was super helpful. He searched the state looking for the right... vehicle and then we decided we really liked one here on the lot. Got a fair deal and lots of good info.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your five-star experience with us! We're glad that you enjoyed working with Connor. He was happy to help you and your daughter f...ind the right vehicle for your needs. We look forward to serving you again in the future.


    Worked with:
    Connor Roy

    Sales Guide

    (5.0) 8 reviews

  • 5.0 out of 5
    December 4, 2018

    I worked with a internet sales person named Gabe. He was very keen to what I wanted in a new Jeep. The transaction was nearly effortless and a complete... relief compared to my last new car purchase. Gabe arranged the Jeep to be delivered to my work and the paperwork was a breeze. Following my purchase Gabe called to make sure all was well, which I thought was unique. I also received a phone call and a letter from the Pollard Family congratulating me on my purchase. This was a surprise as well. This dealership is top notch. Would buy here again in a minute. Thank you all for a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Doug, First, we would like to thank you for taking the time to share your experience with us! Gabe and the team enjoyed working with you to find yo...ur 2017 Jeep Rubicon. We know you will love it for years to come. If you have any questions, we are always happy to help.


    Worked with:
    Gabe East

    Used Car Internet Manager

    NOT RATED

  • 5.0 out of 5
    November 20, 2018

    I didn???t feel any undo pressure, all of the staff were professional and pleasant . The inventory was impressive and I was able to find what I was looking... for

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Gayle, we appreciate the great review! We're glad to hear you received exceptional service from our team. We hope to see you again soon!


    Worked with:
    Will Loomis

    Finance

    (4.9) 50 reviews

    Monte Hall

    Sales

    (4.7) 23 reviews

  • 5.0 out of 5
    November 14, 2018

    Enjoyed working with Pollard to purchase my new Jeep. Couldn???t be happier with the car. The process was painless. I worked through the internet to find... the car and the price. That streamlined it all. Everyone was helpful but not pushy. I???d recommend Pollard to anyone searching for a new car

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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and recommendation! We're happy to hear our team was able to meet your needs and get you into the Jeep of your dreams. We... hope to see you again in the future!


    Worked with:
    Kaytlin Pearson

    Internet Manager

    (4.9) 43 reviews

    Will Loomis

    Finance

    (4.9) 50 reviews

  • 5.0 out of 5
    November 11, 2018

    Service was able to get me in right away without hesitation. When I have dealt with recalls in the past with other dealerships, they make you feel as you... are a pain, this was not the case with Mike. He also offered to rotate my tires for no charge. I have already recommended Mike to my family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing and thank you for choosing us for your service needs. We hope to see you again for your next service!


    Worked with:
    Mike C

    Service advisor

    (5.0) 10 reviews

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