Mark Kia

called to verify vehicle in stock, drove there same day, sales person and manager comes out after 10 minutes , oh sorry, that truck is broken, and out for service. I said, why didnt you tell me that this morning on the phone? caution with this place....

I just want to say after 3 frustrating days working with 2 other employees we contacted sales manager Brian Kelly, and he got us in contact with Angel Vega. of It was a pleasure to work with Brian and Angel. It took Angel 3 hours to get my deal done. He was friendly and knew his stuff. I did the paper work on line and it was fast and easy with the finance department. My son and I drove done to the dealership this morning and we brought the truck home. Thank you Angel, if I ever decide to trade my truck I will definitely come see you. Mark Kia is a beautiful facility very comfortable for buyers to relax and wait for their new vehicles, clean and friendly place.

Amazing experience all throughout the process! Highly recommend Mark Kian’s their teams to everyone who is looking for a vehicle

Satisfied. Very nice associates, timely communications, successful negotiations and happy with purchase. Would use again if shopping for a KIA.

I submitted an inquiry through Cars.com about a vehicle and clearly stated that I was interested in purchasing in a specific month, not immediately. Instead of anyone taking a moment to read my message, I was flooded with texts, emails, and phone calls from multiple salespeople, all pushing for immediate contact and ignoring what I wrote. The final salesperson I spoke with went so far as to lecture me that because I expressed interest in a used vehicle (a RAM Limited), I should’ve known better than to ask about a future purchase date. I blocked them and will never consider buying from this dealership. They lived up to the worst stereotypes of used car sales: pushy, dismissive, and not listening to the customer at all. And all of that was before I even stepped foot in the dealership.

*False advertisement* After speaking with a sales associate and receiving 2 different quotes in the price negotiation process, I received a call from a sales manager that told me the price that was posted on cars.com was false. The price was ~4k higher than the advertised/posted price after he added a "custom seat" fee ,keeping in mind the seats were already in the car and were one of the reasons why I inquired about it. If their price negotiation strategy is to add more fees when you ask for a fair price, then it is dishonest business.

This was an easy and satisfying process! Chauncey was our gentle warrior and scored us an amazing deal on a car we previously never thought we could afford! We loved our experience and hope everyone gives Mark Kia a chance!

Super nice and modern dealership! Everyone is super friendly and welcoming! They made car buying, way easier and customer friendly

Terrible experience! Do not buy a high end car from this dealership, my wife flew in from Colorado for what we thought was a beautiful car and she was treated like crap, please reference my google review. Frank Cruckson and Johnny Gutierrez were each part and wholly responsible for this let down! When I reached out about this epic fail I received no correspondence.

True heartfelt customer service. My wife and I could not be happier in our decision of going with Mark Kia