Reviews
Pre-Owned Purchase
Kamari was a great salesman! He was very knowledgeable, friendly and not pushy whatsoever. I would definitely recommend him and the dealership to a friend!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you from all of us here at Richardson CJDR!
New RAM truck purchase
Great salesman Tristan. Not pushy. Overall excellent experience. Traded in old truck. Decent trade value. In and out in 2 hours. Would definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback!
Miss.
Jay Zoubi was great to work with he went above and beyond . I will definitely recommend him to friends and family looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
First Class Service
I've been to many dealerships and this one by far was the absolute best! They truly earned my business! This dealership knows how to do business! They found the car that no other dealer had! Quick transaction process! Will definitely send ALL my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us a positive review!
The entire team was extremely helpful and awesome to work...
The entire team was extremely helpful and awesome to work with and I truly enjoyed my experience. Would highly recommend them for any of your vehicle needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us a positive review!
Poor customer service stay away fellow aarp and service memb
Took vehicle in due to electrical problem. They kept it one week. Never called me, I called for updates 6 different days.. I needed rental car service rep assured me they would pay the 248 for rental sine the vehicle had a recall notice. Enterprise was not called or paid they charged me. I spoke with service manager he also assured me this would be taken care of I gave him enterprise number and again no call back and I was stuck with payment. Problem with my vehicle was battery paid the 300.00. Total was 548.00 for retired on fixed income.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Roger, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact James Holloman at 972-856-8649 and we will do our best to make this better.
This number is disconnected
Satisfied
I will be coming back in my next purchase,great job and very easy transaction, thanks for your time. A happy customer on my purchase .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
At Richardson CJDR, our reputation is one of our top priorities. Your positive review is what we are always striving for!
The Best Place To Go
Thank you Autumn Washington, Daniel McGee and Sean Killgore for making my 1st JEEP buying experience the best one I have ever had. I first went to Jeep dealer in Rockwall and in no way did they treat me like a professional customer. The whole team at Richardson Jeep took there time with me even when it was past closing time. No one was trying to rush me into signing paperwork and gave me time to feel comfortable with my new Jeep. Autumn showed me all the features and I was confident with her ability to understand my situation and needs. Daniel listened to my needs as well and exceeded my expectations in my deal. Sean was very thorough with explaining all the paperwork and helping me to understand what I have covered. Thank you Richardson Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
The Best Place To Go
Thank you Autumn Washington, Daniel McGee and Sean Killgore for making my 1st JEEP buying experience the best one I have ever had. I first went to Jeep dealer in Rockwall and in no way did they treat me like a professional customer. The whole team at Richardson Jeep took there time with me even when it was past closing time. No one was trying to rush me into signing paperwork and gave me time to feel comfortable with my new Jeep. Autumn showed me all the features and I was confident with her ability to understand my situation and needs. Daniel listened to my needs as well and exceeded my expectations in my deal. Sean was very thorough with explaining all the paperwork and helping me to understand what I have covered. Thank you Richardson Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you from all of us at Richardson CJDR!
Good sale
After a pricing snafu, Jon Davis did a great job getting be in the truck I wanted. Finance is always a tough room to enter. My experience was heavy pressure to buy an extended warranty. To the point I walked out. I would have given 5 stars, but the finance folks are too high pressure. Drop the extended warranty sales pitch.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.