Reviews
MY NEW CAR
I needed a new car and was short on time to get it. My dealings with salesman Erik Sparks was totally suited to my needs. After determining which vehicle I was interested in, and which features I did or did not want/need, he made it his business to find the right car for me. The result was quick and I got my ideal car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Yvonne D., Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Erik Sparks and the team! Thank you again for your review. www.facebook.com/heritagechryslerjeepdodgeramowingsmills
Great New Car Buying Experience
Our salesman, Erik Sparks was extremely professional, well informed and most of all particularly efficient in helping us make the decision to trade in our Chrysler 300 on a new model. He took us on a test drive, explained the new model and the improvements over the older car and worked out a deal for us that made all the sense in the world. Our car was clean upon delivery when Erik took all the time needed to explain all the operating parts of the car, the systems new to us, and the innovative features that make the new 300 a great buy. Thanks to Heritage and particularly to Erik for service and assistance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Real Estate Raven, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Erik and the team! Thank you again for your review.
dave mock
second car purchase from this dealer. Both times deal was completed even going against other dealers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback, dave mock! Heritage Chrysler Jeep Dodge RAM Owings Mills is committed to making sure our customers are completely satisfied with their vehicle purchases. Stop in again soon, fordracing! www.facebook.com/heritagechryslerjeepdodgeramowingsmills
Great service! Great business!
One extremely happy customer. We really enjoyed the friendly atmosphere. They treated us friends and not another customer. We appreciate how they handled everything and ensured we left happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doug Massengale, thank you for your complimentary feedback of Heritage Chrysler Jeep Dodge RAM Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us! www.facebook.com/heritagechryslerjeepdodgeramowingsmills
Jeep Wrangler
I absolutely love my Wrangler, Michael Adelman was incredibly helpful in helping me through out the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review, Harley Jeep Guy. Michael Adelman and the rest of the team welcome you to keep in contact for any future Wrangler service, purchases, etc. Thank you again. www.facebook.com/heritagechryslerjeepdodgeramowingsmills
Experience with Chris Burnette
Chris Burnette was extremely helpful and understanding with my family. My grandfather was very indecisive, but Chris explained everything thoroughly and made the experience enjoyable for all of us. Kudos to Chris for being so wonderful on Saturday. I am definitely recommending him to all of my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kirby Patrice- Thank you for your encouraging review of Chris Burnette and Heritage Chrysler Jeep Dodge RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Kirby Patrice. www.facebook.com/heritagechryslerjeepdodgeramowingsmills
Review of Heritage
Today I bought a Challenger from Heritage automotive from my sales consultant Jay. Overall the experience was positive and Jay seemed enthusiastic to help us throughout the process of finding the correct vehicle and also calculating the final price and closure of the vehicle. If I have to buy another Dodge I would definitely consider coming back to Heritage in Owings Mills and also recommend this dealership to anyone considering purchasing a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Paramedic86, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Jay and the team! Thank you again for your review.
Great Customer Service!
The customer service was great, they made the process easy and worked with the pricing we wanted. I would definitely recommend going to Heritage Owings Mills.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings Hayley! Thank you for stopping by Heritage Chrysler Jeep Dodge Ram Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon! www.facebook.com/HeritageChryslerJeepDodgeRamOM
Heritage Auto
Sales Consultant Jay M was more than helpful on my new purchase. i would not only recommend heritage auto but Jay had work with me and was able to get into my price range.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings WJL! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Jay and our team. We hope to see you soon! www.facebook.com/HeritageChryslerJeepDodgeRamOM
Review of Heritage and Chris Burnette
Chris was awesome, very friendly. An made my visit well worth my time. thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the awesome review, Michelle Schafte! Feel free to stop in anytime at Heritage Chrysler Jeep Dodge RAM Owings Mills to visit Chris and the rest of the team. Have a great day. www.facebook.com/HeritageChryslerJeepDodgeRamOM