Reviews
Great Service from Heritage and Chris Burnette
Chris Burnette and Heritage were easy to deal with. Got the vehicle I wanted at a Great Price. Thank You.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your positive feedback, JB! Your kind words will be passed onto Chris Burnette and the team. Please do not hesitate to contact us for any of your vehicle needs. Have a great day! www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Review of Heritage and Chris Burnette
Chris Burnette is a wonderful sale person. Aided me in finding the right vehicle at the right price. Heritage is the best place to go for new car purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Ann Marie! Heritage Chrysler Jeep Dodge RAM Owings Mills, would like to personally thank you for taking the time to write this extremely positive review. We encourage you to 'Like' us on Facebook so you may catch our in-store specials. Thank you Ann Marie, and be sure to visit us soon!
Shopping Experience at Heritage
Arrived at Heritage with the intentions of purchasing a used Grand Cherokee ended up leaving with a brand new 2015 Jeep Grand Cherokee Limited. A wonderful experience with a phenomenal price for the vehicle. Worked with Jay Murmuridis who guided me through the entire process and made it one of the best buying experiences ever. No stress no hassle no haggling just an overall A++ car buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your heartfelt response Vinny B. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jay Murmuridis lead you to your new 2015 Jeep Grand Cherokee, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Jeep Dodge Ram Owings Mills. Thank you again Vinny B. and have a great day! www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Customer Experience - Jay Murmuridis
Very nice environment. Knowledgeable staff for the questions I had. Professional and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep purchase at Heritage Owings Mills
Erik Sparks was great to work with - we found exactly the car we were looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive feedback, Steve! We will be sure to pass on your kind words to Erik Sparks. If you should have any further questions or want a little more insight on your Jeep vehicle as you settle in, please don't hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! www.facebook.com/HeritageChryslerJeepDodgeRAMOwingsMills
Shawaun Scott- Magnificient Experience with Jay!
I came into the dealership only to get information. Jay Murmuridis was extremely friendly and answered all of my questions. He was very patient and understanding. I was a former Ford Motor Company customer, but thanks to Jay, I am now a proud owner of a 2014 Dodge Avenger.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shawaun Scott - Heritage Chrysler Jeep Dodge RAM Owings Mills, would like to congratulate you on your new 2014 Dodge Avenger! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Dodge as you settle in, please don't hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Danielle Gmernick
After obtaining different price quotes from various dealerships, my husband and I drove almost 4 hours to purchase a new vehicle. Our initial contact was with another salesperson; however, he was unavailable the day we arrived to visit the dealership. Danielle Gmernicki was very helpful and assisted us promptly. It was a pleasure working with her and we have already told our friends and family to make the extra drive down there, their prices are unbeatable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good Morning, Sandy. Heritage Chrysler Jeep Dodge RAM Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Danielle Gmernick was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Sandy for the highly praised review. www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Car buying experience
Excellent servcie. Great help in the show room and outside. Test drive was great and the water was cold.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings Deana! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon
Great Experience!!!
I had been looking to purchase a new SUV as my existing one was on its last limb. My initial process is to stop by a few dealerships talk to a few sales guys, take a few test drives and then make a decision on what and where I wanted to purchase. So, I pulled in to the first dealership parking lot which was conveniently located near an appointment that I just finished up and before I could even get out my car I was greeted by a not so typical salesman that made me feel comfortable enough to forget about going anywhere else and make a deal on a new Jeep Cherokee! Most importantly, when I told him what i was working with in terms of payment and budget they pretty much nailed it!!! I will be letting everyone know where to go and who to see for a new vehicle purchase. Sincerely, A very satisfied customer!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Maurice, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with the team! Thank you again for your review
My experience at Heritage with Jay Murmuridis
My experience at Heritage was fulfilling overwhelming and great. Dealing with salesman Jay Murmuridis was one of the best experiences i have had dealing with a car dealer mainly because of Jay. I thank the people at Heritage for giving me the opportunity to buy this vehicle and also still grateful to Jay because he came back and gave me so many positive things for the vehicles. Jay was positive and courteous at all times. This was a bright and wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerome W, thank you for your complimentary feedback of Heritage Chrysler Jeep Dodge RAM Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!