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Heritage Chrysler Jeep Dodge RAM Owings Mills

(2,501 reviews)
Visit Heritage Chrysler Jeep Dodge RAM Owings Mills
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 904-7208 (888) 904-7208
Used (888) 485-6456 (888) 485-6456
Service (866) 242-9666 (866) 242-9666

Reviews

(2,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.

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Review of Chris Burnette

I would tottally recomend this dealership to all my friends.The salesman that i had was very knowledgeable of the vehicle i wanted and was full of information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings Marlow Jackson! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Car buying experience

Erik was great to work with. He made everything nice and easy. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Jessie G! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon

Review of Chris Burnette and Heritage

Very knowledgeable and helpful salesman. Easy to deal with. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good morning Amy Perlow! Heritage Chrysler Jeep Dodge RAM Owings Mills would like to personally thank you for taking the time to write this extremely positive review. We encourage you to 'Like' us on Facebook so you may catch our in-store specials. Thank you Amy Perlow, and be sure to visit us soon

Great customer service

Hands down one of the best experience we've ever had buying a car. We would definitely recommend friends and family. Chris Burnette and staff went out of their way to ensure we got the car we wanted at the best price. Thanks again guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jeff & Yvette Johnson, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Chris Burnette and the team! Thank you again for your review.

2 great cars

traded 2 cars for 2 used cars and had a great overall buying process. Jay was great in our car search and helping us in getting both cars at prices we could afford. Would def recommend this dealership and Jay to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings 2newcargirl ! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

New car experience

Sales consultant Jay Murmuridis helped us buy my first new car and was extremely helpful! We were hesitant, but he helped us get the car to an affordable price and we walked out that day with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your earnest response Hailey Schmidt. We appreciate your feedback and will be sure to share your encouraging thoughts with Jay Murmuridis and the team! If you should have any further questions or want a little more insight on your new car, please don't hesitate to contact us! We would love to work with you again soon

Review of Chris Burnette and Heritage

Mr. Burnette is an exceptional sales person. My family needed a vehicle that would assist with the many duties we have with four grand children. After explaining to him our needs, Chris showed us a vehicle that far exceeded what we were looking for. I will recommend him to all of my friends and family members who are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Haperry, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Mr. Burnette and the team! Thank you again for your review. www.facebook.com/mileoneautomotive

Review of Chris Burnette

Words cannot describe the wonderful experience that we had with Chris Burnette. His high level of customer service is a breath of fresh air. He is a great salesman. Keep him around for a long time!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Jeffrey & Yvette Johnson! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon! www.facebook.com/mileoneautomotive

jay murmuridis

Jay is a trye professional. I felt comfortable with him from the start. He was able to get me into a great Jeep. Thanks Jay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Josh EB! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon! www.facebook.com/mileoneautomotive

JAY MURMURIDIS

i DROVE FROM CAMBRIDGE MD. TO PURCHASE MY NEW DODGE CARAVAN. THE PRICE WAS EXCELLENT, THE SERVICE BEYOND MY EXPECTATIONS. E

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heritage Chrysler Jeep Dodge RAM Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Dodge Caravan. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future! www.facebook.com/mileoneautomotive