Reviews
Jay Murmuridis was a pleasure to work with at...
Jay Murmuridis was a pleasure to work with at Heritage Dodge in Ownings Mills. I knew what vehicle I was looking for and what price range I wanted to be in. Jay was patient with me and very personable. He was knowledgable about the 1500 series trucks and options and models. He was able to get me in the price range I wished to be in and got me into the vehicle I wanted. It was great working with him from beginning to end and would recommend buyers looking for a Dodge to come and speak with him.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Jason! - Heritage Chrysler Jeep Dodge Ram Owings Mills would like to congratulate you on your new Dodge 1500! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Dodge as you settle in, please don't hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!
Great customer service, very helpful!!
Bought my first car at this dealership. Had shopped around at other dealerships before and felt the most comfortable with the service here. Everyone was very friendly and extremely helpful in getting me the car that I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings, SB! Thank you for stopping by Heritage Chrysler Jeep Dodge Ram Owings Milss. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!
Used town and country
The team did a good job to attract me from PA. I received good value and a low mileage vehicle. Jay is very good with people, good at sales and knows how to reach the hearts and minds of people. The Finance Mgr over sold extra Warranty items. Overall a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heritage Mazda Towson appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.
New Jeep Grand Cherokee
Was thinking about trading in my 2012 Jeep Grand Cherokee Limited for a new one. Called up Joe Perry to let him know what I was interested in, and was as able to take care of almost everything over the phone before arriving. In the end Joe and Ken Gower put me in a 2014 Jeep Grand Cherokee Limited with a lower payment and no money down! Second Jeep from this dealer, they are always great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heritage Chrysler Dodge Jeep Ram of Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2014 Jeep Grand Cherokee Limited. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!
Great car... Great Service
Found a car on the site... came to test drive... and came back a few days letter to buy. My consultant, Jay, was friendly, knowledgable, and very helpful. One issue was the time it took to get with the finance manager because they were so busy... teaches me NOT to come in on a Saturday during lunch time again. Otherwise... great experience,
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mazda. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!
Show me the car before asking my money!
They insisted that I should finish all the paperwork and sign up for the price I should pay even before I could look at the car. When I refused to sign on the final form, they showed me a door. No preparation for my reserved visit and I wasted 4.5 hours in the shop. And their coffee machine was disgustingly dirty.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to review Heritage Chrysler Dodge Jeep Ram Owings Mills. We apologize for you recent experience in our sales department. As a dealership, it is our standard procedure to require paperwork to be completed in order for customers to get a vehicle brought in from another store for them. We apologize for the miscommunication that occurred during your visit about this policy. If you have additional questions or concerns, please do not hesitate to contact me at the phone number or email below. Thank you again, Mike Brocki GSM Heritage CDJR & Fiat Owings Mills mbrocki@mileone.com 410-654-7880
Jay Murmuridis
I had an incredible experience at Heritage Chrysler while purchasing my new Town and Country minivan. Our dealer, Jay Murmuridis, was extremely helpful, friendly and overall just the best. He was attentive, listened to all of our requests and did an excellent job meeting our needs. There was no pushy sales pitch. The entire team was willing to work with us within our financial framework. I would whole-heartedly recommend Heritage Chrysler to anyone looking for a quality company with a great staff. You will be especially lucky if you have Jay. He truly made buying our van a pleasant and painless adventure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Shaundra S. Brown. Heritage Chrysler Jeep Dodge Ram of Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jay Murmuridis was able to assist you with your new Town and Country purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.
Great doing business, highly recommend this dealer
Friendly service, great dealership that provided excellent customer service........
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings! Thank you for stopping by Heritage CJDR of Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you again soon!
Buying a new Challenger.
Buying experience was great. Joe Perry was informative and friendly. I got a geat deal without spending a lot of time. I would recomend Heritage Dodge to anyone looking to buy a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Alan. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chrysler Jeep Dodge Ram of Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you've provided us with exceptional positive feedback. Please don't hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!
A great experience
My sales representative was Michael Adelman, and he was fantastic. I am a bundle of nerves when it comes to making major decisions and large purchase, but Michael could not have made me more at ease. I was not being pushed, my questions were answered ( all one million of them) and I felt he wasn't just selling me a car, but he was helping me buy one. I love my Jeep Compass and I am thankful for all of Michael's help and expertise. We really found a winner. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your heartfelt response Scott. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Michael Adelman lead you to your new Jeep Compass, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills. Thank you again and have a great day!