Lithia Chrysler Jeep of Reno

Organized, competent, helpful. Communicative. No They're in the muddle between customers who want plug-in-hybrids and Stellantis, who put our Jeep on the market before the engineering was solid.

Helpful, friendly and patient The dealership was great. Kenny, our sales guy, was incredibly patient and helpful. All around positive experience.

Working with Dirk is always great. He is kind and patient, very helpful and knowledgeable. Dirk has our best interests in mind throughout the buying process and works hard on our behalf. We love working with him and will definitely be buying our next Jeep from him.

Excellent service as usual. The problem was corrected without delay. I can always depend on quality service and personal attention.

I was treated like a stupid female and was given extra issues with my vehicle that aren't real and not documented

They actually did what the work the appointment was for without annoying me with upselling. They pointed out an issue with no pressure.

Good personal service, but high prices. Staff were attentive and courteous, but repair costs were much higher than anticipated.

Always amazing service. Thank you, Lucas and the auto tech. I definitely recommend Lithia for your Jeep.

Fast and thorough. Service staff friendly and helpful. This is my 6th Jeep over the years.

They did a good job but I should have had my tires rotated on my visit before this one and they should have reminded me of my 30,000 mile check when I had my oil change one week previously. I feel that the « heads up » has gotten sketchy and that I was taken advantage of as a woman. I had to buy 2 new tires because of their remission in telling me. The front ones became bald and it had to be my boyfriend who flagged it. Of course tire companies don’t like to sell 2 tires, so I didn’t get a discount for that. Overall, you need to be more helpful with what is needed before it becomes a problem.