Reviews
The dealership and especially Mitchell Shefveland have
The dealership and especially Mitchell Shefveland have been very thorough and explained everything in lay terms. Very complete explanations.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Bill Jacobs does a great job of helping me stay on top of
Bill Jacobs does a great job of helping me stay on top of my car care. Mitchell Shefveland in particular is great to work with. He gives me suggestions but no pressure and helps me pick what is best for the car and my expenses.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MINI Service Center! If you have any further questions, please don't hesitate to reach out!
I always get outstanding service at this dealer.
I always get outstanding service at this dealer. They tell me what to expect, and flag future potential issues without any high pressure tactics to upsell immediately. Work quality has always been great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mike, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service at Bill Jacobs Mini has been great.
Service at Bill Jacobs Mini has been great. Mitch Shefveland has always taken the time to explain the services and is easy to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great selection of all minis and sales straight forward
Great selection of all minis and sales straight forward and easy. Service fair pricing and advisor Mitch Shefveland is great and I’ve worked with him for years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Dealership staff is friendly and knowledgeable.
Dealership staff is friendly and knowledgeable. Worked with Mitch for years and he does a great job explaining what is needed or recommended. No pressure. Dealership is clean and pleasant while waiting.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. We are always more than happy to assist you if anything else comes up. Take care!
I have purchased 6 Mini Coopers from Bill Jacobs Mini.
I have purchased 6 Mini Coopers from Bill Jacobs Mini. People ask me all the time … why do you always go to the same dealer? It’s simple. Mitch Shefveland. He has been my service advisor since day one he is quite literally a superhero. If you are in the market for a Mini take the opportunity to get it from Bill Jacobs. You won’t be sorry.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Feel free to reach out to us if you need anything. Have a wonderful day.
Mitch is the best service advisor hands down.
Mitch is the best service advisor hands down. He's incredibly communicative and never fails to respond.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Andrea, we're happy you found our staff to be so supportive during your experience here at MINI Service Center. If you're ever in need of more help, please let us know!
Our company purchased a fleet of customized minis and
Our company purchased a fleet of customized minis and everytime I bring them in for service Mitchell Shefveland has been so accommodating, transparent, and nothing short of a pleasure to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Clean space and friendly staff.
Clean space and friendly staff. Mitch and his tech crew are very knowledgeable when it comes to getting things done. Having a loaner available for me while getting the work done is a plus too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tess, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!