Reviews
Bao is a great representative for Mercedes-Benz of Walnut
Bao is a great representative for Mercedes-Benz of Walnut Creek. He is upfront and honest. He looks out for the customer's best interest.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Ronald! Bao is a valued member of our team, and it's great to hear he made such a positive impression.
Very helpful kind people super understanding and willing
Very helpful kind people super understanding and willing to try their best and take their time to get the best car and best possible outcome
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Shawela. We're happy our team could take the time to find the right fit for you.
Smooth process.
Smooth process. Nice and clean guest lounge. Staff are friendly. Jim and Joaquin are very helpful and answered my questions.Would recommend it to a friend.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jacquilyn. We're glad Jim and Joaquin could make your visit a positive one, and we appreciate the recommendation.
Bao was great every step of the way.
Bao was great every step of the way. I really appreciate his honesty and hard work to help me through this car buying process.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Eleazar! We're glad Bao provided you with honest service throughout your experience with us.
Personable, friendly team that made you feel comfortable
Personable, friendly team that made you feel comfortable and listened to your needs, not pushy at all.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words about our team. We're glad you felt comfortable and well-listened to during your visit.
Excellent professional staff.
Excellent professional staff. Beautiful showroom where everyone is willing to help and answer questions. Clearly they all work as a team to make the visit an enjoyable one.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recognizing our team's collaborative approach. We're glad you had such a positive experience in our showroom.
I went to the dealership to test drive the EQ SUVs.
I went to the dealership to test drive the EQ SUVs. My salesperson was Bao Ngo. He was very friendly, helpful & patient throughout the process. I appreciated his honesty & transparency. I left with a new EQE in the emerald green, which I’ve been looking for. I highly recommend Bao if you’re in need of a vehicle. He will go above & beyond for you. I can’t say the same about the Porsche dealership in WC.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience and for choosing us for your new EQE! We're glad Bao provided you with the honest and patient service you were looking for.
Salesman was very cordial, very knowledgeable of the
Salesman was very cordial, very knowledgeable of the vehicle and type. I was looking at and went out of his way to give me everything I was requesting. I would buy my next vehicle from this dealer again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jose for your kind words about our sales team. We appreciate your business and look forward to helping you again in the future.
Bait and switch scam artists.
Bait and switch scam artists. Don't waste your time believing anything they say about their inventory.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We would appreciate the opportunity to speak with you directly and learn more about your experience. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Aimee, at [email protected] at your earliest convenience.
The people at dealership are always friendly and
The people at dealership are always friendly and interested in what you want. We've been coming here for over 25 years. If we trade in a car, they are always fair. The building is always clean and there are free beverages..Just a nice perk.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty over the past 25 years. We appreciate having customers like you who value the service and experience we provide.