Reviews
Get ANTHONY!
Anthony is amazing! I wish I could go into detail about my experience but you’d get bored reading it. In short I went in the 1st time to test drive several cars, went back a 2nd time to buy. The car I chose was one of the cheaper lines, upon walking in Anthony was like “you hated that car” to the point I didn’t even drive it off the lot. And told me he’d hate to see me in a car I really didn’t like, end of store I’m in a Seltos that I LOVE! He has called to check and check up after a mishap. Customer service is amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Grrreeeaaat Service !!
Friendly staff. Quick service. Always offer a free car wash with your automotive services. I do miss the great customer service from JD in the automotive repairs department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone at the dealership worked to find us the right...
Everyone at the dealership worked to find us the right car at the right price. They were patient with us as we hashed through details ourselves. No complaints here!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad that our team could help you.
Everybody was nice and helpful my wife enjoys going there...
Everybody was nice and helpful my wife enjoys going there every time she goes she is always treated with respect thank you for everything ya'll do for us
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad that our team can assist you.
This dealership is one of the best I’ve seen. They...
This dealership is one of the best I’ve seen. They always have a clean facility and fast and friendly service. I really enjoy my time here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We are so glad that our team could assist you.
BEWARE!!!!! KIA does not stand behind there limited...
BEWARE!!!!! KIA does not stand behind there limited warranty. We have a KIA Soul which needs a new engine due to KIA ENGINE ISSUES. KIA will not honor the warranty. We are stuck with a car that does not work. KIA of Abilene had the car for about 2 months before they told us about the engine issue. Think twice before you buy a KIA and do the research before you purchase a KIA this company has some major engine problems!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry for any issues regarding your recent service. We provided everything we could for your engine repair. Unfortunately, we do not have any control over warranty approvals. If you have any questions or concerns, please reach out to the Kia corporate customer service number. 1 (800) 333-4542.
Love Kia of Abilene! Everyone we deal with up there is...
Love Kia of Abilene! Everyone we deal with up there is friendly, helpful, always smiling, and seems genuinely interested in building a good rapport with their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! Please let us know if there is anything else that we can assist you with.
AC and the other staff members were friendly and...
AC and the other staff members were friendly and knowledgeable. We went in to look at a vehicle not intending to purchase that day , and the staff stayed up at the dealership until almost midnight to help with every detail and to help us seal the deal ! Everyone from the sales manager to sales person to the finance and service manager were very nice and knowledgeable. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are so glad that our team could assist you.
Great service as usual. The epitome of excellence is the...
Great service as usual. The epitome of excellence is the norm for KIA of Abilene. Thank you for everything you do for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! Please let us know if there is anything else that we can assist you with.
I love this dealership, every one is so friendly and its...
I love this dealership, every one is so friendly and its always so clean.. Besides I love KIA's, especially the Soul as this is my 3rd one
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review Jann and congrats on the new Soul!