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Gresham Ford

(157 reviews)
Visit Gresham Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 12:00am
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Sales Service
Monday 8:00am–8:00pm 7:00am–12:00am
Tuesday 8:00am–8:00pm 7:00am–12:00am
Wednesday 8:00am–8:00pm 7:00am–12:00am
Thursday 8:00am–8:00pm 7:00am–12:00am
Friday 8:00am–8:00pm 7:00am–12:00am
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Ford from DealerRater.

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2014 Escape

This ended up being a no-charge oil change that I wasn't expecting. 12,300 miles, total.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your recommendation and five star review. You are greatly appreciated.

Gresham ford

Have purchased& serviced 10 vehicles with this dealer. Never disappointed

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your recommendation and five star review of your experience with Gresham Ford.

Oil & Filter Change at Gresham Ford

Scott, who took my order, was very personable (as always) and gave me the wait time information, too, which is always helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you!

Quick lane service

awesome customer service!! The staff shows that they really care about my needs and about what my vehicle needs. Thank you Quick Lane!!! you guys rock!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

All five stars are appreciated!

Great experience buying from Gresham Ford!!!

Long story short- I bought a truck here and after driving for a day or two I noticed a problem. I took it back and they had the service department look at it and they also were able to completely fix my truck! Im so GLAD/HAPPY that I bought with Jeff at Gresham ford and will do so in the feature. Thanks to Jeff, Ryan, management and all of the others that made my repair smooth and painless!!! Your customer service is extraordinary so keep up the great work!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Travis. Much appreciated!

Great time buying from Jeff at Gresham Ford

Long story short- I bought a truck here and after driving for a day or two I noticed a problem. I took it back and they had the service department look at it and they also were able to completely fix my truck! Im so GLAD/HAPPY that I bought with Jeff at Gresham ford and will do so in the feature. Thanks to Jeff, Ryan, management and all of the others that made my repair smooth and painless!!! Your customer service is extraordinary so keep up the great work!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service THANK YOU!

I took my 2007 Accord in for service and was greeted by a friendly and professional service team. My vehicle was repaired in the allotted time frame and I was very happy with the results. I would recommend Gresham Ford Quick Lane to anybody looking for a trustworthy place for auto service. Did I mention that the price for tires was the best I found....nice!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, we appreciate your service review.

Oil Change Time

Great Service! No appointment necessary. Knowledgeable staff.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Gresham Ford Rocks!

I live in Beaverton and drive to Gresham cause I like this place that much! They are up front with everything from pricing to the actual repairs and the place is well run. They are also very quick and professional and the staff is just the best.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 ford Escape rear noise

Gresham Ford normally provides great service on my vehicles and is normally oil changes and lubes. but on this 2015 ford escape with 24,000 miles and still under ford factory warranty was scheduled for appointment to see what the noise was coming out of the rear of the vehicle when driven. the vehicle set all day without being looked and and had to call service department a couple times to get a update on the findings. I was told( at the end of the day) that shocks have been a past issues with some of these Escapes and would just order a pair of shocks to replace. My issue with this is.............if the service department knew this from the start why did we have to leave the vehicle all day for nothing? getting picked up and dropped off morning and evening for something that could been handled much easier.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.