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Gresham Ford

(157 reviews)
Visit Gresham Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 12:00am
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–12:00am
Tuesday 8:00am–8:00pm 7:00am–12:00am
Wednesday 8:00am–8:00pm 7:00am–12:00am
Thursday 8:00am–8:00pm 7:00am–12:00am
Friday 8:00am–8:00pm 7:00am–12:00am
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Ford from DealerRater.

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Gresham Ford Has Very Good Service Dept

I've had my older Explorer serviced at Gresham Ford on a regular basis, including a couple repairs and I'd say it has one of the best Service Depts. I have not felt I was sold something I did not need, the quality of service has been very good. Staff is friendly and knowedgeable.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We know that you have a lot of options when choosing where to service your Explorer in Gresham. We are humbled to be your Auto Service Center of choice in Gresham and to have gained your recommendation and five star review. We will continue to strive to earn your business in the future. Thank you again.

Amazing service

Laid back and friendly customer service. No pressure. Was in and out within an hour, they made things quick. Treat you like family. Donate to churches, charity and schools. Very involved in the community.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellence in human form.

Love love love Gresham Ford. I have purchased 5 new cars from them in the past two years, and each individual experience could not have been more stellar. Thank you!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil Change

Came in for an oil change. Quick service - even though there were a lot of customers, things kept moving along at a brisk pace - friendly, a comfortable place to wait with TV and free wi fi, coffee to drink, popcorn to eat. Gresham Ford obviously cares about their customers and wants them to keep coming back!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your recommendation and five star review.

Outstanding Auto Service!!

The store was having computer duress today when I visited. Paperwork was way behind yet the service team was unfazed and took time with my vehicle and had a good sense of humor to boot. The staff did a great job and got my vehicle in and out quickly. Well done! I will return and recommend your service to friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your recommendation and five star review.

Quick, Easy Service

Service was performed as needed, with a quick in and out. Friendly people

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Pete, we appreciate your five star review and recommendation to your friends and family.

F250 Fan

Scott Ferguson as usual was professional and helpful. Great to have his help.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your recommendation and five star review.

Great Service and friendly staff

I have bought 2 vehicles through Gresham Ford. Sam Rich was my salesman both times and he was amazing! I will definitely be back for any future vehicle purchases

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Always a good experience when visiting Gresham Ford whether it's buying a new vehicle or simply getting your oil changed, best dealer in East County.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your five star review and recommendation. It is greatly appreciated.

Easy - No Hassle Buying Experience!

I was in an accident that totaled my much beloved 2007 Ford Escape (the old body style). I was a little unsure about if the new Escape style would work for having my dog in the back. Steve Renner encouraged me to bring our dog in and take a test drive with him to see how it worked. After I decided which color and options I wanted Steve worked with me thru text and email to get me approved and even got the all weather floor mats I wanted. It was a no hassle easy environment. He gave me choices and waited for the answer. I have recommend Steve Renner and Gresham Ford to my friends and family and will continue to do so. Your first oil change is even free too. Their oil change center is OPEN until 10pm weekdays and is super convenient.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience and recommending us. We know that you have a lot of options when buying a car and are humbled to be your Oregon Ford Dealership of choice.