Reviews
Happy with the experience I had at Fred Marten, which is
Happy with the experience I had at Fred Marten, which is why I am a repeat customer. Love my new ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you'll continue to enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
Easy going no pressure dealer with good selection and
Easy going no pressure dealer with good selection and fair prices would do business with again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Alex was great!
Alex was great! I will definitely be to see him again soon! Tim was awesome as well! They made my purchase fast and easy! I’m glad I shopped with them. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review, Debra! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team
Salesman was knowledgeable and honest.
Salesman was knowledgeable and honest. I got to drive off in my dream car and I feel like I got a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Angelina. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team
Positive buying experience, including test drive, sales,
Positive buying experience, including test drive, sales, and finance. Fair and appropriate offer on trade-in.. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team
I bought an inexpensive Chevy Truck for $6,000 it ran
I bought an inexpensive Chevy Truck for $6,000 it ran great on the way home. Unfortunately they did not tell me there is a slight oil leak, and the AC fan (died) would not turn on the next day when I started the vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We are sorry for any inconvenience, and please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service! Thank you - Fred Martin Superstore Team
Salesperson was rude at first; consequently, my
Salesperson was rude at first; consequently, my experience was. It good until I began to move forward in the buying process.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jennifer Bittner Customer Relations Manager 330-753-4444 or email fmcares@fmcars.com
Awesome service.
Awesome service. Got to test drive my leased car. Especially appreciate the free oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team
We were very disappointed with our entire experience at
We were very disappointed with our entire experience at FredMartin, would not recommend to anyone
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are sorry to hear your recent experience was less than positive, and would like to further look into the situation, however we are unable to pull up details of your visit without more information. If you could please emails us at fmcares@fmcars.com or give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details about your visit and your name on file, we would be happy to assist you further. Thank
Super friendly they know exactly what you ask for if your
Super friendly they know exactly what you ask for if your a repeat customer they make even easier !
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team