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Fred Martin Superstore

(3,250 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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I truly liked dealing with Mike TrisselVery professional...

I truly liked dealing with Mike Trissel Very professional and helpful We found some issues and Mike was there to help setting up to get them resolved D'Andra and Jessie from your website were also very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

Lonnie was great! I knew what I wanted and he was able to...

Lonnie was great! I knew what I wanted and he was able to get it for me. Everything was quick and easy. Lonnie is my guy now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Amber was super helpful in finding a car above what I...

Amber was super helpful in finding a car above what I even thought was possible. I never felt rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Amber was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Andrew A. was the best sales person we have ever had, and...

Andrew A. was the best sales person we have ever had, and we have purchased many cars in our lifetimes. Being rather new to the area, we took a chance on FMS and it sure paid off. Andrew asked us a few questions and had us test driving a new vehicle in a few minutes. A short time later, we had the car financed and drove our brand new car off the lot all in one visit. Couldn’t have been easier. Andrew A. gets an A++ for listening to our wants and understanding our needs. We’ll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well with Andrew and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Friendly people clean dealership help me with all my...

Friendly people clean dealership help me with all my needs will refer all my family friends to this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Great Experience: Rob Zabel is great. Very efficient....

Great Experience: Rob Zabel is great. Very efficient. Rob found exactly what we wanted. We will work with Rob again in the future! Thank you Rob!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Fred Martin Superstore. Congrats on your new vehicle! Thank you - Fred Martin Superstore Team

Good customer service very friendly staff my salesman did...

Good customer service very friendly staff my salesman did not want me to leave until I found something. Thanks Fred matin!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Amber was very pleasant to work with. She kept in touch...

Amber was very pleasant to work with. She kept in touch and worked to meet me needs. She provided excellent customer service. I was a pleasure working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Fred Martin Superstore, Angie. It's great to hear that Amber and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Thank you - Fred Martin Superstore Team

I can’t say enough good things about how I was treated by...

I can’t say enough good things about how I was treated by Mike Trissell he is a very humble and very compassionate about his job he went up and beyond to make me happy about the jeep Cherokee Mike deserves some type of award or some type of appreciation by the dealership he took his time and very patient with me he has answered all my questions and thanks to him I will be doing future business with Fred Martin Superstore and Mike Trissell Keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I can’t say enough good things about how I was treated by Mike Trissell he is a very humble and very compassionate about his job he went up and beyond to make me happy about the jeep Cherokee Mike deserves some type of award or some type of appreciation by the dealership he took his time and very patient with me he has answered all my questions and thanks to him I will be doing future business with Fred Martin Superstore and Mike Trissell Keep up the good work

ALWAYS great service from Rob Zabel. He is efficient and...

ALWAYS great service from Rob Zabel. He is efficient and he never makes me feel pressure. Our experience has been so good that we only buy vehicles from him at Fred Martin. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team