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Fred Martin Superstore

(3,250 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Alex Bahas and Big Bob were great to work with. This is...

Alex Bahas and Big Bob were great to work with. This is the second car we've bought here because they were so good to work with the first time and had the inventory of vehicles we were interested in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience working with Alex and Bob here at Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Malik was extremely professional and patient with us all...

Malik was extremely professional and patient with us all day! He did an amazing job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Malik and our team here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Amber was fantastic she showed she really cares about her...

Amber was fantastic she showed she really cares about her customers. I was a bit picky in choosing a car but Amber was patient and found the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Amber had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

Joe and Rob were very informative, and listened to what I...

Joe and Rob were very informative, and listened to what I needed. I also like the service department and how they take care of Fred Martin customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nancy, Thank you so much for your wonderful review! We are thrilled that Joe and Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Great service thank you Lisa Allison for everything I'm...

Great service thank you Lisa Allison for everything I'm satisfied with my purchase thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Lisa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

I appreciate the honesty and upfront dealings. They work...

I appreciate the honesty and upfront dealings. They work hard to make the owners and buyers happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Great experience. Salesman was super. I was impressed...

Great experience. Salesman was super. I was impressed with everyone who was involved. Everyone was friendly and helpful in finding the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Great experience, Lonnie Murdock was professional, not...

Great experience, Lonnie Murdock was professional, not pushy and listened to what we wanted and helped with a smooth transition! Will go back !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Came in looking to trade my truck in . Left with a new...

Came in looking to trade my truck in . Left with a new truck! Gave me top dollar .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tommy, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Excellent very good people friendly very clean good...

Excellent very good people friendly very clean good variety of vehicles eager to work with you all around very very pleasant ordeal would tell anyone go get a car from them I do believe they're honest and willing to work with you will not let you go out of the dealer without being completely satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, Dana, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team