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Fred Martin Superstore

(3,250 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Lisa is fantastic!!!She gets deals done. She is very...

Lisa is fantastic!!!She gets deals done. She is very friendly and you will be happy when you leave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Craig! We are so glad that we had the opportunity to work with you, and that Lisa and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

Jeffery made my car buying experience easy and quick, and...

Jeffery made my car buying experience easy and quick, and found me what I needed right away. During hard times to buy a car, Fred Martin made it easy ❤ They know cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Emily! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Very friendly and willing to help find the best deals...

Very friendly and willing to help find the best deals possible no matter the situation. Service was fast and reliable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Very great experience working with the Fred Martin team....

Very great experience working with the Fred Martin team. Can't wait to buy my next car from the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

Wish that the van was detailed better than it was seats...

Wish that the van was detailed better than it was seats and floor still dirty

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There- we understand your vehicle was not detailed to your satisfaction. We have reached out to you to schedule that it be redone here. We hope this makes your experience 5 stars!

We had a good experience with our salesman, I told him...

We had a good experience with our salesman, I told him what I wanted And how I did not want to spend my entire day at the dealership. Immediately took some information and showed me exactly what I was looking for did not Try pressuring me into anything more than I already stated I was willing to pay. Very friendly And provided me with most important needed information. He seemed very knowledgeable Was able to answer all of my questions. I thank him for a very pleasurable car shopping day. Sincerely Mrs. Michael Gordon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

Leone was a great salesman! Much better than the last...

Leone was a great salesman! Much better than the last one we had. He made it quick and easy.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase! It's great to hear that Leone was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

The best experience with car shopping I ever had. Loved...

The best experience with car shopping I ever had. Loved every minute. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Jeff is a great salesman! He made sure everything went...

Jeff is a great salesman! He made sure everything went smoothly.I definitely recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that Jeff and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

Mike T. went above and beyond the expectations to get me...

Mike T. went above and beyond the expectations to get me financed. The process was smooth and prompt. The whole experience was professional and courteous. I have been watching the Fred Martin Superstore TV show every Saturday morning and they would tell about all these perks and financing options. I decided to drive out there and check it out. Much to my suprise they fulfilled all of what The Fred Martin Superstore had advertised. I will most certainly will be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team