Reviews
It was a pleasant experience. There were a few...
It was a pleasant experience. There were a few inconsistencies when it came to there original agreement, but in the end it all worked out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we were able to assist you. Thank you for the 5-Star Review!
Mike worked hard to find us the perfect car that was in...
Mike worked hard to find us the perfect car that was in our budget. He very friendly and stayed within our price range. He didn't try to push us into something we didn't want
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well with Mike and we hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team
Amber was great! Very helpful and knowledgeable about...
Amber was great! Very helpful and knowledgeable about anything you need to know. Helped me be able to drive off with my car that day and takes time to help and explain everything about your new car. Was a much better experience than I thought it would be going in thank you amber!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amber and our team, and we look forward to working with you again. Congratulations on your new vehicle! Thank you - Fred Martin Superstore Team
Amber was awesome. Very friendly and fast car buying...
Amber was awesome. Very friendly and fast car buying experience by far the best I've had. I got a great car and couldn't be more pleased with the team at Fred Martin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fred Martin Superstore, Charnette. Your feedback and rating mean a lot to us. We're glad Amber was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
Rob Zabel is always great to work with, I never have any...
Rob Zabel is always great to work with, I never have any issues. He does his best to make sure I am taken care and the communication is great! That is why I keep coming back..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rob here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Good experience friendly. Not real quick but I guess got...
Good experience friendly. Not real quick but I guess got the job done. Rhonda in the finance department was top notch. I would come back because of her.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rhonda to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team
Everyone we dealt with was very helpful and tuned in to...
Everyone we dealt with was very helpful and tuned in to our needs and wants. I would recommend family and friends to shop and buy here
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts, Rebecca, about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Mike Rutherford was outstanding! One of the best car...
Mike Rutherford was outstanding! One of the best car buying experiences I’ve had. We chatted on the phone and got everything in order prior to arriving at the dealership. Most other dealerships never want to do a deal up front and Mike and team went the extra mile to get me into my new vehicle for the right price. Top notch experience and staff!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Scotty, for your wonderful review! We are thrilled that Mike and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Smooth and quick transaction. Salesperson Richard Bacon...
Smooth and quick transaction. Salesperson Richard Bacon was kind and very easy to work with us. Overall experience was quick and would recommend to dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for for your kind words for Richard, and for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team
Our salesman Rob Zabel went above and beyond getting our...
Our salesman Rob Zabel went above and beyond getting our car to us, in the time frame we had hoped for, especially with the plant being closed down for a period of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words for Rob, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team