Reviews
Fred Martin Superstore In Barberton,Ohio I would...
Fred Martin Superstore In Barberton,Ohio I would definitely recommend this car dealership! My husband & I have been buying cars here since 2000! We just purchased r 7th car here in August! Fred Martin provided great professional ,& friendly service !! This is a great place to do business with! They care about their customers and treat u right here!! Tks Jackie B.!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you so much for this great 5-star review. Congratulations on your new purchase! Thank you for choosing Fred Martin Superstore for the past 20+ years; we truly appreciate your loyalty. Thank you - Fred Martin Superstore Team
Very friendly, professional, and good at helping you find...
Very friendly, professional, and good at helping you find the car you’re looking for in your price range! I definitely recommend checking out Fred Martin!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new purchase. Thank you for taking the time to leave us this five-star review. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! We appreciate you helping to spread the word about us. Thank you - Fred Martin Superstore Team
Everything went smoothly. Everyone was very nice and...
Everything went smoothly. Everyone was very nice and helpful. Waited a long time for an available finance person. Maybe they could have a few more financial people on the weekends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Michelle! It's fantastic to hear that we provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. We will be sure to share your comments about the financing process with our team. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team
Overall was an easy process . I wish the clear coat...
Overall was an easy process . I wish the clear coat damage was noted before the sale. Friendly staff. Easy to research on their web site
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Lisa, Nick and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team
Excellent effort by the sales team - Robert did an...
Excellent effort by the sales team - Robert did an outstanding job - informative and concerned with our purchase! Will recommend friends to Fred Martin again! Love the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and are so glad you love your new car. We will share your comments with Robert and the rest of our sales team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team
Amber was great to work with and I would recommend her...
Amber was great to work with and I would recommend her and Fred martin to anybody. The finance department was amazing, fast and patient with us and our children. The super store also has a kids room with toys which was amazing while we waited
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashley, thank you for your feedback on your recent visit to Fred Martin Superstore. It is great to hear that Amber and Fred were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team
Fantastic service. No hard pressure to buy. Showed up...
Fantastic service. No hard pressure to buy. Showed up when I needed them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Sarah, for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Andrew was awesome throughout the entire process, even...
Andrew was awesome throughout the entire process, even though I ended up not even purchasing or trading in!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
My sales rep Alex Bahas was absolutely phenomenal. I was...
My sales rep Alex Bahas was absolutely phenomenal. I was really nervous as this was my first car that I purchased from a dealership, but I was in great hands. He listed to all of my questions and concerns, but also gave me very thoughtful responses. He worked really hard to get me a good deal that was in my price range, as well as worked personally to ensure that my car was detailed properly. He stayed with me and talked while we waited for the paperwork, and always communicated the next steps with me. I was EXTREMELY satisfied with Alex and his professionalism. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team
Very nice salesman Nick R who really helped me get the...
Very nice salesman Nick R who really helped me get the car I wanted with all the features I was looking for. Very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team