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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Service is always fast. I love that I can just sit in my...

Service is always fast. I love that I can just sit in my car while they change my oil. In and out in under 20 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Fabulous service ! Quick and efficient. The staff was...

Fabulous service ! Quick and efficient. The staff was exceptional. Everything was explained as they were completing the task and gave great suggestions on my jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Great service, prompt and professional. Speedy Wash and...

Great service, prompt and professional. Speedy Wash and Lube Team is always friendly and Courteous! I will return and recommend to friends and family. We have also purchased multiple vehicles from Fred Martin over the past 20 years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Our sales guy was super nice and not pushy during the car...

Our sales guy was super nice and not pushy during the car buying process. Very thorough on the process and communication. The entire staff was friendly as soon as you walked in the doors. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team, Terry. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

What a great experience! Low pressure, great product,...

What a great experience! Low pressure, great product, fair price. Trey got us a car we wanted at a price we could afford. And a good smile to boot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike, it's fantastic to hear that Trey provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Trey was my salesman and honestly, I couldn’t have worked...

Trey was my salesman and honestly, I couldn’t have worked with a better person. He was knowledgeable, considerate and went the extra mile to ensure the process went smooth. Without a doubt I would choose this dealership and Trey to work with on my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review! We're happy to hear that Trey was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Amber was amazing! I will send anyone and everyone to...

Amber was amazing! I will send anyone and everyone to her! Fred Martin superstore will continue to have my business in the future! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Missy, for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad to hear that Amber and our team were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Efficient isn’t the first thing that comes to mind. Well...

Efficient isn’t the first thing that comes to mind. Well run with great employees. I wouldn’t go to another dealership. Always happy when I leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Mike was very friendly and if I need to bring my vehicle...

Mike was very friendly and if I need to bring my vehicle back for service I would like to work with him . Thank you Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

My service guys were nice, courteous, and helpful. Did a...

My service guys were nice, courteous, and helpful. Did a great job! Jared and the guys that worked in his bay did an excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team