Reviews
She was great to work with and very professional .
She was great to work with and very professional ..I just wished I could have got a better rate so my payment wasn't so high ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team
I went shopping and everything went well.
I went shopping and everything went well. People I spoke to the sales reps were very professional. They knew what they were talking about. Unfortunately they didn't have the car. I was looking for it at the time and I ended up finding one here locally so I ended up buying that one. But like two days later one of the sales reps calls me back from the dealer here and says they found a car for me. So I am so pleased that even though I didn't call him, they were willing to still help me like in the back room and all of a sudden come up with something that I had asked for and to me that shows very a lot of dedication even though I bought a car from somewhere else. I most definitely will keep you guys in mind for the next time I need a car or for my daughter or for anyone in my family. You guys are great! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Very professional .
Very professional . Derick was easy to work with and to talk to. Although we only came to look we ended up buying the car we came to look at and drove it home the same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team
Daylor went out of his way to accommodate and go the
Daylor went out of his way to accommodate and go the extra mile ! Highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad Daylor was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team
Wonderful people and service have gotten 2 cars from you
Wonderful people and service have gotten 2 cars from you guys 2008 Jeep and I 2020 Equinox
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team
Great experience for our sons first car.
Great experience for our sons first car. RC was wonderful to work with. No pressure. We will be back for our next car in a couple years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire. We hope your son enjoys his new vehicle. Thank you for the five-star review. Thank you - Fred Martin Superstore Team
Trey and Zach were both awesome, helped me maneuver thru
Trey and Zach were both awesome, helped me maneuver thru a difficult situation. They were patient and stayed true to what they said they would do. Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Fred Martin Superstore. We truly appreciate your business. We're thrilled to hear that you found your experience with both Trey and Zach to be a positive one. Congrats on your new purchase! Please let us know if we can be of any more assistance. We're always happy to help. Thank you - Fred Martin Superstore Team
NOT AS ADVERTISED.
mY sON & I RECENTLY VISITED FRED MARTIN SUPERSTORE IN HOPES OF FINDING A VEHICLE FOR MY SON. WE WERE HIGHLY DISAPPOINTED. WE CLEARLY SET A PRICE OF $300-$330 A MONTH AT THE MOST. HE COMES BACK WITH $595. THEN FINAL OFFER $495 AMONTH FOR A 2019 KIA FORTE-69,750MILES ON IT. EVENTHOUGH, MY SON HAS NO CREDIT HISTORY. I WAS FULLY PREPARED TO CO-SIGN. WE ENDED UP WALKING OUT BCUZ THEY DIDN'T GIVE US A OPTION OF ANOTHER VEHICLE TO CHOOSE FROM.THIS PLACE PLACE SHOULDN'T BE CALLED SUPERSTORE. IT'S A JOKE!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Hardy, we are sorry to hear your recent experience with us was less than positive, and have forwarded your review to management to look into your visit. It looks like there may have been an misunderstanding, as the vehicle being shown was an option of a vehicle that was approved and in a condition ready for your son at the time, we did have more vehicles available to discuss, however before we could look deeper into your options you have already left. A team member should have reached out to further assist you, if you have any questions or concerns regarding your visit, you can give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444. Thank you.
Professional and straightforward dealership.
Professional and straightforward dealership. The two Rob's and Eric were great to work with. Although I didn't end up purchasing my vehicle from here, the reason was my personal choice in vehicle and had nothing to do with the dealership or the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business, Eric, and hope to see you again soon! Thank you - Fred Martin Superstore Team
Extremely knowledgeable staff!
Extremely knowledgeable staff! Great selection and purchasing was easy and quick! Will definitely return when I need my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team