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Plaza Cadillac

(1,825 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Closed on Sunday when I wanted to shop for a new Cadillac

Closed on Sunday when I wanted to shop for a new Cadillac SUV. Lost the deal to Genesis because they were open. Most people that can afford a new car work Monday through Friday. Might want to consider that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thanks for your thoughtful feedback. We value our employees' health and time with their families and are proud to offer a good work/life balance that most dealers do not. Sorry that we missed you.

Fast and honest dealing.

Fast and honest dealing. Chuckie D is a fabulous sales agent. I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gave me a loaner car while repairs were being done.

Gave me a loaner car while repairs were being done. Delivered my car after repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had minor paint issues.

I had minor paint issues. The dealership fi ed them. I can't see where they were.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I would highly recommend Plaza Cadillac, especially

I would highly recommend Plaza Cadillac, especially Anthony at Plaza Cadillac. He helped us buy a Cadillac Escalade He made the process so easy and he really helped us get into the car. We really wanted!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service was great, and the staff is very friendly

The service was great, and the staff is very friendly That’s why you really could say everybody was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department personnel was very kind And

The service department personnel was very kind And courteous. I found them to try to be very accommodating in every area that I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rick, the salesman who helped me, listened to what I said

Rick, the salesman who helped me, listened to what I said I wanted and ultimately was able to get me exactly what I wanted. The whole purchase experience was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car buying experience went great.

Car buying experience went great. Salesman, JD did a great job. No high pressure tactics and he delivered what he promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service department is very helpful and efficient.

The service department is very helpful and efficient. The waiting area is comfortable. they always make sure I have a car wash before I’m finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.