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Plaza Cadillac

(1,816 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Good work done,but took longer than I expected from past...

Good work done,but took longer than I expected from past services close to 2 hrs without car wash other than that I am satisfied

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The entire service department was extremely friendly and...

The entire service department was extremely friendly and adhered to my needs and concerns. Top notch service and took their time in answering my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic Service Department. So helpful. Arrived at...

Fantastic Service Department. So helpful. Arrived at 5:35PM after needing a battery jump to get to dealership. Was told they would be able to assist. Installed new battery. Had paid invoice in hand at 5:58PM. Exemplary service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the very first moment I got to service the people...

From the very first moment I got to service the people inside were very courteous and very helpful they completed my service within the hour hi my oil change tires rotated and car washedEveryone was polite and courteous the service department Mr. reason I go to Plaza Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Battery went dead and Plaza got me right in and out. I am...

Battery went dead and Plaza got me right in and out. I am so thankful to have Plaza Cadillac on my Team! I would recommend Plaza to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesmen were friendly and knowledgeable. However we...

The salesmen were friendly and knowledgeable. However we spent 6 1/2 hours at the dealership and at least 4 of the hours of it was just standing and waiting. The dealership closed while we were still in the process of being shown the features. The detailing on the car was less than satisfactory. We had to make an appointment to return the car for minor repairs that should have been completed prior to releasing the vehicle. The process for buying a new car did not leave us with an positive experience.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been dealing with this dealership for 8 years. I...

I have been dealing with this dealership for 8 years. I have always received good service and they are very curtious. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Carpe is the second-person singular present active...

Carpe is the second-person singular present active imperative of carpō "pick or pluck" used by Horace to mean "enjoy, seize, use, make use of".[2] Diem is the accusative of dies "day". A more literal translation of carpe diem would thus be "pluck the day [as it is ripe]"—that is, enjoy the moment or use the day. It has been argued by various authors that this interpretation is closer to Horace's original meaning [3] Nit a pushy seeker.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review. We don't understand your comment, but please contact us if there is something we can do to improve our level of service and earn 5 stars next time.

They treat me very well particularly Steve I n service...

They treat me very well particularly Steve I n service and his assistant I can always depend on fast and excellent service and treated in a friendly manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Steve continues to provide friendly and courteous...

Steve continues to provide friendly and courteous service! We choice this service provider vs those in Orlando that are closer to where we live. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.