Reviews
Friendly staff. Even though they tried, One item was not...
Friendly staff. Even though they tried, One item was not fixed. The brakes still squeel when moving both forward and reverse at very low speed. It doesn’t sound like it is real serious. I was told that the brakes look to be in good shape.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We just purchased a new car from them. Nathan was our...
We just purchased a new car from them. Nathan was our sales person. We were extremely pleased with his helpfulness. He went our of his way to make sure we were pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding job replacing the sun visor for the moon roof...
Outstanding job replacing the sun visor for the moon roof on my CTS. Can alway count on Steve and Harry to do an exceptional job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve Wiggins and the service dept team at Plaza Cadillac...
Steve Wiggins and the service dept team at Plaza Cadillac did a great job as always, and really helped me get back on the road quickly :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a very unusual and unprofessional event in a...
Had a very unusual and unprofessional event in a different Cadillac dealer of Orlando that turned out positive thanks to the wonderful folks at Plaza Cadillac. Harry Akarcay, from the service department, took a great care of me. He was extremely kind and knowledgeable, answered all my questions and solved the problem created from the other dealer. Great job Harry!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, courteous, timely and would ask for him...
Professional, courteous, timely and would ask for him again. I have never used roadside service before and have AAA for usual towing, battery etc. but this was more than handy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They didn’t tighten the oil plug. I drove my new Cadillac...
They didn’t tighten the oil plug. I drove my new Cadillac from lady Lake to Boston with oil leaking. When I got home took car to dealer to have fixed. Not a happy camper here. Oil had to be refilled Michael W Burke.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us about your experience at our dealership. We sincerely appreciate your feedback. I welcome a chance to speak with you directly about this.. Please contact us at your convivence.. I sincerely appreciate your time.
Steve is a gem! He is courteous, knowledgeable, and...
Steve is a gem! He is courteous, knowledgeable, and always goes out of his way to make certain we are satisfied with the service. He is a real asset to Plaza Cadillac’ service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Have bought a number of Cadillacs from Plaza Cadillac and...
Have bought a number of Cadillacs from Plaza Cadillac and always used Rick and have been satisfied with service. Would return for our next cadillac
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They got my car in and out quickly, did a great job. The...
They got my car in and out quickly, did a great job. The car wash and vacuum job was the cherry on top! And honestly the price was fair....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
