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Plaza Cadillac

(1,816 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Great people and great service.They got me in and...

Great people and great service. They got me in and serviced my car within an hour. They always treat me very well at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pricey but service was excellent . Very efficient...

Very pricey but service was excellent . Very efficient and my visit for service corrected the problem . Have additional service to do . Struts ? I hope it won’t be another large bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I appreciated most especially the courteous smiles and...

I appreciated most especially the courteous smiles and professional behavior of the staff. Everything was in order for my appt and, as I had been told, the wait was almost exact for the repairs. The car wash was an appreciated extra (because it's very hard for me to do that anymore). I am a Plaxa Cadillace satisfied patron. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was an absolute pleasure working with the team at...

It was an absolute pleasure working with the team at Plaza Cadillac. Jonathan was an amazing salesman and truly made my car-buying experience a great one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had submitted this survey Friday or Saturday. Please...

I had submitted this survey Friday or Saturday. Please look up my previous post. You'll find that I had crafted a wonderful review. Duke

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from a great staff. I’m the photographer...

Great service from a great staff. I’m the photographer for their ad in the local magazine every month and the energy at their location is why I chose to even buy a Cadillac last month. This was my 2nd time in here. There’s always a bit of a wait even with an appointment, but I know they can’t control everything in the service center. But Harry took care of me when it came time to check out. I’d recommend them to anyone with a Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Both Steve Wiggins in the service department and Marc in...

Both Steve Wiggins in the service department and Marc in parts preformed admirably. far exceeds my lofty expectations. Friendly, knowledgeable, courteous and fast on a busy Friday afternoon. I'm so very happy that I chose Plaza Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had warranty work done for a damaged wheel. The work was...

Had warranty work done for a damaged wheel. The work was excellent and I can't tell there ever was any damage. The check in was quick and without any hassle. I would definitely recommend Plaza Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Today was a wonderful day for service. The service was...

Today was a wonderful day for service. The service was exceptional and I was very pleased. The waiting area was quiet and the people were friendly as well. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team was absolutely terrific Harry, Steve & the...

Service team was absolutely terrific Harry, Steve & the mechanic (short guy with ice blue eyes) should all get raises!! Fixed the problem promptly and professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.