Reviews
We had a situation where we had a screw in our rear tire...
We had a situation where we had a screw in our rear tire side wall that would not hold air. There is no spare tire in the car an d we are stuck. I called Plaza Cadillac and they sent a technician out with a spare tire, took the tire off my car took it back to the dealership. Replaced the tire, brought it back and pour it back on my car, all in less than twenty four hours. Great service. Everyone was so helpful and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish, had a wonderful experience....
From start to finish, had a wonderful experience. Everyone was so friendly, kind and helpful! A great atmosphere. Highly recommend buying a vehicle here! I am so happy with my vehicle and the quality of service from these people! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had transmission / Shifting problem that was not...
I had transmission / Shifting problem that was not resolved on my first visit, Harry stuck with it until on the second visit it was resolved
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Plaza Cadillac staff value your time, have excellent...
Plaza Cadillac staff value your time, have excellent communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Censor ffailure dashboard was indicating service required...
Censor ffailure dashboard was indicating service required on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can’t say enough wonderful things about the staff at...
Can’t say enough wonderful things about the staff at Plaza Cadillac. Absolutely everyone is friendly, supportive and helpful. Especially Harry at the front desk who takes the time to explain everything thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Can't write 25 words about a simple problem.I needed a...
Can't write 25 words about a simple problem. I needed a new remote/key. I made an appointment and kept it. Job was done in promised time. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Plaza has excellent employees and service is fast,...
Plaza has excellent employees and service is fast, accurate and complete. Waiting room facilities are neat and clean, offering snacks, coffee and water . Plus internet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased with the timely and courteous service I...
Very pleased with the timely and courteous service I received on my first routine maintenance visit at Plaza Cadillac. I'm a snowbirds from Michigan and it is good to now I have a dealer near by that I can rely on for servicing my new Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been coming to you for a while,,,no problems that...
We have been coming to you for a while,,,no problems that I see, always professional, explain everything , really top notch,,I love my new Cadillac,,I dont want to take it off,, LOL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
