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Plaza Cadillac

(1,816 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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We had a situation where we had a screw in our rear tire...

We had a situation where we had a screw in our rear tire side wall that would not hold air. There is no spare tire in the car an d we are stuck. I called Plaza Cadillac and they sent a technician out with a spare tire, took the tire off my car took it back to the dealership. Replaced the tire, brought it back and pour it back on my car, all in less than twenty four hours. Great service. Everyone was so helpful and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish, had a wonderful experience....

From start to finish, had a wonderful experience. Everyone was so friendly, kind and helpful! A great atmosphere. Highly recommend buying a vehicle here! I am so happy with my vehicle and the quality of service from these people! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had transmission / Shifting problem that was not...

I had transmission / Shifting problem that was not resolved on my first visit, Harry stuck with it until on the second visit it was resolved

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Plaza Cadillac staff value your time, have excellent...

Plaza Cadillac staff value your time, have excellent communication skills and go above and beyond to ensure a great experience. I couldn’t be happier having our car serviced here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Censor ffailure dashboard was indicating service required...

Censor ffailure dashboard was indicating service required on the parking assist system. They also repairef the auto start and have the car in a limited amount of time very nice people to work with very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Can’t say enough wonderful things about the staff at...

Can’t say enough wonderful things about the staff at Plaza Cadillac. Absolutely everyone is friendly, supportive and helpful. Especially Harry at the front desk who takes the time to explain everything thoroughly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Can't write 25 words about a simple problem.I needed a...

Can't write 25 words about a simple problem. I needed a new remote/key. I made an appointment and kept it. Job was done in promised time. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Plaza has excellent employees and service is fast,...

Plaza has excellent employees and service is fast, accurate and complete. Waiting room facilities are neat and clean, offering snacks, coffee and water . Plus internet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with the timely and courteous service I...

Very pleased with the timely and courteous service I received on my first routine maintenance visit at Plaza Cadillac. I'm a snowbirds from Michigan and it is good to now I have a dealer near by that I can rely on for servicing my new Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have been coming to you for a while,,,no problems that...

We have been coming to you for a while,,,no problems that I see, always professional, explain everything , really top notch,,I love my new Cadillac,,I dont want to take it off,, LOL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.