Plaza Cadillac

I took my car to be checked as the engine signal was on. The problem has been identified but the part was not available and not even in stock. Staff was very nice but not being able to solve the problem was very disappointing. I will have to reach back to check the eventual availability of the part in the future...

This is the second time taking my car there for the same issue within 2 weeks. it’s been over a week and I still haven’t received any updates on my vehicle regarding status of repair. Thought I was going to be receiving the Cadillac experience but it definitely hasn’t met that expectation.

Plaza Cadillac is a fair and trustworthy dealership. They bent over backwards to ensure my vehicle was repaired correctly and that I was satisfied with the service.

After paying $715.00 to change oil, and remove service engine code, and service ride control code, which they did not do they are still on, and replace one fuse for pull down front top motor, I am scared to return to your shop to pay more $$$ for the same service, with out a guarantee that it will be repaired or Money returned, will not be coming back, thank you Gerald Beer

Every person I dealt with was professional and made by experience pleasant from start to finish!

Always great service and friendly staff that makes you feel like family. Will continue coming to this dealership and highly recommend them.

SAUL TAVERAS DID A VERY GOOD JOB WHEN I BROUGHT MY 2020 XT6 IN FOR SERVICE.

If you go there for service and have to wait for your car.. prepare to be there all day. They parked my car at the end of the parking lot instead of bringing it back to where you drop it off and I had to walk a little bit to get to it, which I didn't like cause I can't walk long distances anymore.

They are always ready to help and explain the problems and the fixes. We have gone there for 23 years and trust them to let us the issues.

They fixed the problem. I was very happy that it was covered under warranty. It didn't cost me any money. I was happy they washed the car but sad they don't detail any more.