Reviews
Very courteous, efficient and fast.
Very courteous, efficient and fast. The best dealer I’ve been to. I will continue to use Plaza.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My first experience was not pleasant due the parts not
My first experience was not pleasant due the parts not being available. I understand the shortage of parts, I simply wish I could have been notified in advance of my appointment. It’s 48 miles each direction from my home to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. They were professional, polite, and timely. Florida is our home, and this Cadillac dealer is our new dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional service , polite and on time I like the
Professional service , polite and on time I like the way we were treated and would back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman, Rick Jimenez, was very helpful Needed to come
Salesman, Rick Jimenez, was very helpful Needed to come back to review all the features that swere different than my Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Having experienced other Dealerships from working at one
Having experienced other Dealerships from working at one in Virginia for 12 years I can truly say this was a great experience. David our salesman was Outstanding , very knowledgeable on the vehicle we purchased , very polite and was not pushy which was definitely a plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly.
Very friendly. Outgoing staff. Makes you feel right at home. All salesmen very nice. Kudos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service is excellent.
The customer service is excellent. They are always very friendly and courteous. They also go above and beyond to offer discounts and make the visit pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was very nice.
Customer service was very nice. Covered all my questions and concerns. Promptly finished the job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been waiting approx 3 weeks to get parts, after I
I have been waiting approx 3 weeks to get parts, after I had to call to find out what’s going on. I was told the part had been shipped. Still have not heard a word as to if you have received it or I can bring the car in . Part should be there, you should call me, not the other way around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I am Sorry for any confusion or problems this may cause but I have no email of customer information from the survey . please call me and supply this and I will check on parts and why the delay. Patrick 352-787-1323 ext 231
