Skip to main content

Plaza Cadillac

(1,821 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

Want to share your experience with this dealership?

Write a review

Very courteous, efficient and fast.

Very courteous, efficient and fast. The best dealer I’ve been to. I will continue to use Plaza.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first experience was not pleasant due the parts not

My first experience was not pleasant due the parts not being available. I understand the shortage of parts, I simply wish I could have been notified in advance of my appointment. It’s 48 miles each direction from my home to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. They were professional, polite, and timely. Florida is our home, and this Cadillac dealer is our new dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional service , polite and on time I like the

Professional service , polite and on time I like the way we were treated and would back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman, Rick Jimenez, was very helpful Needed to come

Salesman, Rick Jimenez, was very helpful Needed to come back to review all the features that swere different than my Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Having experienced other Dealerships from working at one

Having experienced other Dealerships from working at one in Virginia for 12 years I can truly say this was a great experience. David our salesman was Outstanding , very knowledgeable on the vehicle we purchased , very polite and was not pushy which was definitely a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very friendly.

Very friendly. Outgoing staff. Makes you feel right at home. All salesmen very nice. Kudos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The customer service is excellent.

The customer service is excellent. They are always very friendly and courteous. They also go above and beyond to offer discounts and make the visit pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer service was very nice.

Customer service was very nice. Covered all my questions and concerns. Promptly finished the job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been waiting approx 3 weeks to get parts, after I

I have been waiting approx 3 weeks to get parts, after I had to call to find out what’s going on. I was told the part had been shipped. Still have not heard a word as to if you have received it or I can bring the car in . Part should be there, you should call me, not the other way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am Sorry for any confusion or problems this may cause but I have no email of customer information from the survey . please call me and supply this and I will check on parts and why the delay. Patrick 352-787-1323 ext 231