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Plaza Cadillac

(1,821 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Purchased a used vehicle that had a drivability issue

Purchased a used vehicle that had a drivability issue along with a leaking sunroof made my salesman aware of the issues after taking delivery he said he would speak with his sales manager and get back with me it’s been over there weeks and still haven’t heard back from him Beware of purchasing a used vehicle that obviously was never throughly serviced/inspected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, this is the Sales Manager Tony. I apologize you haven't heard from anyone, this is the first I've heard of any customer with a sunroof or driveability issue and I can't discern which car you bought from your username. Please contact me directly so I can research the issue. Thanks. TonyPagano@PlazaCadillac.com

Steve and the rest of the team were helpful and

Steve and the rest of the team were helpful and professional. I will definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant people to work with.

Pleasant people to work with. Satisfied with the Service department when getting my car serviced

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish my experience was great.

From start to finish my experience was great. Service was quick and Harry was great keeping me updated on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have always received fast courteous service with Plaza

We have always received fast courteous service with Plaza Cadillac. Steve has been helpful and always keeps us informed about the progress or the needs of our service. I have to drive a little to get to them but it is always worth my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and courteous and team was wonderful to

Very professional and courteous and team was wonderful to work with. Will always use them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic Dealer very well organized everybody was very

Fantastic Dealer very well organized everybody was very prompt and professional another job well done Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I can’t stress this enough how much I love and appreciate

I can’t stress this enough how much I love and appreciate the customer service. I enjoy being able to have my car serviced when I need it done. When there’s no appointments available, I’m called when someone cancels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service!

Excellent customer service! I normally feel very put off as soon as I step on a lot but not here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone I spoke with has been very helpful and getting

Everyone I spoke with has been very helpful and getting me the help I needed for my Cadillac

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.