Valencia BMW

Sales was very easy to work with, excellent and prompt communication. Thanks Kevin. Finance is what took it from 5 stars to 3. Had to say no 3 times to extended warranty-should have just been once. Not good Saiid. Resolutions was reached peacefully, but it was very annoying.

The staff in service is very professional, however, had diagnostic problem to be resolved and info provided didn’t seem to get distributed well. Communication within the shop needs work. Didn’t get the initial diagnostic inspection video, did get the second. Had to make second visit to speak with shop foreman to clarify issues that needed attention. Once communication issues were resolved on second visit, things went very well and completely satisfied.

Johnathan always makes my experience seamless—professional, efficient, and attentive every time. That level of consistency does not go unnoticed. Awesome job all around. Please pass along my appreciation. Best regards, Andrew

Thank you Jonathan bivens for helping me find the exact car I wanted. They gave me the best price at the best least structure I could find. I recommend this place. I drove two hours to get this deal and it was totally worth it. Great price, great selection, and great service.

Always great service! Has helped me out on short notice when car needed urgent attention.

Mr..Taylor is the best advisor. Very Friendly in BMW valencia i want him in the next visit.. nice work & keep going.

Repairs done timely. Staff was very helpful and listened to my needs. Would use this dealer again.

I’d like to thank BMW Valencia for a wonderful, quick, and hassle-free buying experience. I’d especially like to mention Wendy, Dave Erickson, and Zaed for their professionalism and friendly service. About a month ago, I signed up for a test drive of a pre-owned car we were considering for our daughter’s 18th birthday. The next day we arrived, and Dave came out to meet us right away. He apologized that Wendy was still busy (we had arrived before our scheduled time) and offered to take us for a test drive with him. We took the test drive, loved everything, and went to finalize the purchase. By that time, Wendy had just become available and helped us with all the information about the car and filling out the loan application. Then loan specialist Zaed secured excellent terms for us, and we bought the car, which our daughter absolutely loved and enjoys every day! Thank you so much again! Everything was fantastic, and we have plenty to compare it to. Just a month and a half earlier, we had tried to buy a car right nearby—literally half a mile away—at Autonation Honda, but there we encountered complete unprofessionalism and terrible customer service. But that’s another story. Once again, a huge thank you to BMW Valencia!!!

with two emails i got my self a new car. the best experience that i had with a dealership. When i went there to pick up the car everything was ready for me to sign and go.

Need tires and a 60,000 mile service - the works was done promptly without any complications or additional expenses. I really appreciate the service the large waiting area