Reviews
Acclimating & Competence
Nick was our sales representative, he was very attentive and had excellent communication skills. He proved himself to be extremely reliable and accommodating. From the search for appropriate vehicle through the final purchase of it, Nick demonstrated impeccable competence!! Forward to now, he continues to remain available for any questions and / or concerns. Definitely 5 stars !! Thank you, Mr.& Mrs. Brown
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive feedback on Nick Mr. & Mrs. Brown. Our team goes the extra mile to accommodate our customers and provide top customer service. We are happy that you had such a great experience working with Nick, please do not hesitate to contact Nick or anyone on our team if you have any questions.
Exceptional Experience
This is my second vehicle I have purchased through Kelly an I have to say they go above and beyond what other dealerships I have dealt with in the past.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always love having returning customers TEE0085. Thank you for sharing your experience with us, have a great day.
Excellent experience!
Buying a new car is not as easy as it was years ago. So many models and packages to choose from! Once I had made up my mind which Make of car I wanted, Kevin made the rest easy. He was very patient, answering all my questions as if they were the most important things in the world. When I finally decided on which model I wanted, he took the time to find the color I wanted. When I picked up the car, he went over everything I needed to know before I took it out of their yard. A follow up phone call came a few days later to see how I was doing with my new car. It was not easy to buy a new car after 12 years, but Kevin and Kelly Jeep Chrysler made it a lot easier with their patience and understanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi ONIVOC, happy to hear you were able to find the car you wanted. There are so many different options to choose from, it certainly can be overwhelming. We are glad that Kevin assisted you throughout the process and made sure you found the car you wanted. Our motto isn't "we make it easy" for no reason! Thank you for your review and enjoy your new Jeep.
Excellent
Nick did a great job. didn't pressure me at all and made me feel comfortable. answered all questions and knew the vehicles in and out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you JCALLAHAN1985! We are happy that Nick was so helpful and made you feel comfortable during your visit with us. Please let us know if there is anything else we can do for you.
Great service.
From the momnemt I spoke with Lenny on the telephone and when I arrive dat the dealership at the assigned time. Lenny was waiting for me with Yamen to greet me. It ws somethign I don't often see at a dealership. Once I was introduced to Yamien it was smooth sailing from their and until the deal was closed. I really liike the follow up even after I brought my truck. Yamen called to see how everrything was going and if I was completey satified. I have recommeded my daughter and niece to go to Kelly & meet with Yamen to purchase they new car. Thank you for greta service. Betty Anderson & Mary Johnson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that Betty and Mary. It is great to know how accommodating Lenny and Yasmen were to you and that you received a follow up call from Yamen. Thank you for the recommendation-we look forward to working with your daughter and niece in the future!
my new car died
2014 jeep that I only owed for 15 months and had 12,995 miles on it just died. No warning .... I was just lucky it happened in my driver. I called the next morning and was given a number to call for a tow truck. Veh was brought up to Kelly Jeep. About and hour later Artis called asked me a few questions and said he would give me a call the next day. He called around the time he said he would. The veh wont be looked at until the following week. Artis asked if i needed a veh to get around told him yes it was the weekend and I had plans....He was able to located on for me. Again said he would call on Monday with an update. Which he did once again. Called Tuesday afternoon and said veh was all set and ready to go. Artis was very pleasant and helpfully....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about your Jeep TILLY519-having your car die like that is never fun. Despite the unfortunate mishap you had with your Jeep, we are pleased to know that Artis kept you in the loop and updated you about the status of your car. Please let us know if you have any other questions or if there is anything else we can do for you.
Best service
Excellent jobs . I went there for oil change within 15 min the car was ready washed and vacuumed which makes me feel I'm a vip . Most of them are nice people no exception with professional and friendly attitude . Thank you very much kelly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Being fast and punctual is one of our top priorities here REBAJIZ. Happy to hear that your car was finished so quickly. We appreciate your business and hope to work with you again soon.
Summit lease with Nick
Nick and Larry were great and I was very happy with the overall experience. I was in and out and the process was very smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that you had a great experience is what we love to hear Happy Customer. We are glad that Nick and Larry were able to work with you.
Professional Sales Staff
Dan the sales guy and Rob in the finance department were patient, knowledgeable and fair. Great experience. Had the cars ready on time. We bough matching Wranglers. Michele McPhee John Pica 1510 WMEX
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review Michelle and John. It's great to hear how helpful Dan and Rob were to you. Enjoy your matching new Wranglers!
Comfortable dealership
It was such a pleasure coming to this dealership. Sales reps were not waiting outside to pounce as soon as you walk up like other dealerships. We were able to look around without being followed. When we needed assistance we were helped by our very knowledgeable rep Gus Doughman who made our Grand Cherokee purchase seamless.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are more than happy to assist you TC. We are glad that you visit here was pleasant and stress-free. Thanks for your review on Gus and congratulations on your new Grand Cherokee.
