Reviews
Kelly Service Department
I always find the service is done correctly and promptly. Artis explains everything thoroughly on what needs to be done and what services are not needed at the time. Artis always keeps you informed. He does a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you D.MYPT, we're very appreciative of your review left for Artis and our service department. We're happy to know that Artis gave you a breakdown of important services and was able to have you in and out right away. Please let us know if we can help you again D.MYPT. Have a great day!
flat tire
customer satisfaction every time ! Thanks to Bill Perkin every time ! Bruce, Saba, Christine, were great ! Would always recommend Kelly jeep service! And will see you for my next service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much nguaetta01! We appreciate you bringing in your flat tire for repair to our Jeep service experts. We're happy to help you anytime you need anything - just let us know. We look forward to seeing you again nguaetta01.
No high pressure sales
Gus answered all of my questions. He worked well with me, and I would feel comfortable calling him if I had more questions in the future. Totally stress free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi MCWOMAN, thank you for leaving your feedback and experience for Gus and our team at Kelly Jeep Chrysler - we greatly appreciate that! We couldn't be happier that Gus was able to answer all of your questions and helped you with your new purchase. Please visit us again soon, and thank you again for working with us MCWOMAN!
Simple and Stress free
Kevin made my car buying expericnce very easy. I was greeted politley and promply when I arrived at the dealership. I explained to Kevin what I was looking for and we were able to make a deal to fit my price range. All in all a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recent Work
Artis was very helpful. He gave me great advice and ensured my service was quick. He called when he said he would to let me know my car's issues and status.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing this with us Kim, we're glad that Artis assisted you with your vehicle's issues. We hope you had an amazing experience, and we can't wait to see you again at our dealership in Lynnfield. Take care Kim, and thank you again.
Stressless Car Buying
A totally stressless and pleasant buying experience. Was in the market for a lease on a Jeep for my son for college. Came in was greeted politely and genuinely, explained what I was looking for and what our price range was. Was able to complete a deal quickly and without issue. Our Sales Associate kept me up to date on the prgoress of our transaction via email and I felt informed at all times. Delivery of the vehicle was on time and the car looked perfect. Our Sales Associate, Dan Wendt, was a pleasure to deal with and was extremely knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
My Saleman Kevin Doherty was a True Professional. No Pressure, Helped out with all my Needs and Followed up Sale with call to see if Everything was Ok with car. Had a Small Radio problem and Fred Sylvester couldn't of been More Helpful. All in All a AWESOME Experience at Kelly Chyrsler??
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Barry, thank you for sharing your feedback about your experience with Kevin and Fred - we're so sorry to hear about the radio issue you had. We're glad that Fred took care of that for you, and we hope you'll visit with us again soon if there's anything else we can help you with Barry.
Recall on 2005 Jeep
I had a recall for my 2005 Jeep. Artis Purdie was the gentleman who I dealt with in Sevice. Artis was extremely helpful, polite with a great sense of humor! Give him a raise!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks kduffy2665, we love hearing that about Artis! He's such a great representative of ours (for many years) and it's wonderful that he and his team continue to provide our customers like you with such great, satisfying service. We hope you'll visit us again soon, and we thank you for taking the time to share your feelings about your recent visit with our service team. Thank you kduffy2665.
service
The service manager took my care in as soon as I pulled in and was able to tell me what was wrong and how much it was going to cost to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great that Bruce was able to diagnose your issue so quickly SOROKO - thank you for sharing. We hope that we were able to take care of all your needs for you on your visit, and if anything else comes up, please don't hesitate to reach out to us.
Jeep purchase
Professional, excellent customer service! The dealership was easy to work with even when busy. The follow up has been great after the purchase, too! Steve was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad that we could be so helpful to you DEENAF65, thank you for taking the time to share your feedback with us. We want to make sure you're completely happy, so if at any point you need anything at all, please contact us right away and we'll be more than ready to assist you. We look forward to seeing you again soon DEENAF65.