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Kelly Jeep Chrysler

(1,425 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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I was in the market for another Jeep Grand Cherokee. I...

I was in the market for another Jeep Grand Cherokee. I currently have a 1998. I went on line and google Jeep Grand Cherokee Hemi and only one was listed at Kelly Jeep Lynnfield. A 2006 fully loaded with low mileage. The website gave a photo review of the vehicle inside and out. I immediately contacted the dealership and spoke with Erin. Very pleasant and nice to speak with. Erin arranged a test drive scheduled the next morning. I arrived and met with Larry. We went out to view the vehicle. It was in excellent condition. Blue with the gray interior. I later test drove the vehicle and was sold. Larry was excellent to deal with. Very personable and professional. We had an inside joke that he made a Big Kid Happy. It felt like I was buying my first car all over again. That is quite an accomplishment approaching 60 and retirement. I told Larry I had muscle cars in the early 70's and had to have a Hemi in my Jeep. I couldn't be happier. We then went over to meet Tom to finalize the sale. Tom was excellent to deal with and his professional courtesy treatment made the smooth and easy. I was in my Jeep the next day! My hats off to your Dealership. It was like dealing with good friends. I didn't get the feeling that I was a stranger walking in off the street. It was a most pleasurable experience. Thanks to all of you. Best Regards, Rocco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rocco, you're too kind. It's our absolute pleasure to help you out and we want to thank you for giving us the chance to earn your business. We totally understand your need for the Hemi inside the Grand Cherokee, and we're happy we had the model you were looking for. If we can help you out again and make you feel like your purchasing your first car all over, please let us know. After all, it's customers like yourself that make us feel like we just sold our first car again! Take it easy Rocco, and we hope to see you soon.

I started my search for a car online, like many people do...

I started my search for a car online, like many people do these days. The staff got back to me right away with questions I had submitted online, and returned my calls promptly as well. Scott was very helpful and professional throughout the buying process. He made teh process very easy and hassle free, which I greatly appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's our motto Erin! "We Make it Easy" is the way we approach every customer, and we're glad Scott and Tom helped you out during your purchase. If we can do anything else for you, please let us know and we'll be happy to help you out, and thank you for sharing your experience with our dealership here on DealerRater.

During our visit to the dealership, it began to rain. ...

During our visit to the dealership, it began to rain. As we trecked around the large parking lot and learned more about the different options on vehicles the dealer was very accommodating and seemingly oblivious of the weather. We certainly felt that the one visit was enough to make an educated decision on which vehicle to purchase (and it was not the one that we had first thought we would buy).

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear we could assist you in finding the right vehicle jilope! Thanks for taking the time to review us here on DealerRater and we hope you enjoy your new vehicle.

I had just stopped in one day, not really sure if I was...

I had just stopped in one day, not really sure if I was going to purchase a new vehicle. I was immediately greeted by Steve Sullivan who was very helpful. After some thought I did come back and purchase a new 200. Steve was really great through the entire process and would most definitely deal with him again. He was very knowledgable and took the time to to make for a very easy and pleasant transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car absolutelyreg! We are happy to hear that Stephen was able to assist you and make the car buying process an easy and pleasant one for you. Please let us know if you have any questions or concerns in the future.

Larry was excellent !! We recently had a car accident and...

Larry was excellent !! We recently had a car accident and our car was totalled. Larry was so professional and went out of his way to help us lease a new vehicle. We work long hours ,have 2 children and were having difficulty coordinating pick up of our new car. Larry went out of his way and delivered the car to our home Your company should be proud to have a such a professional and compasionate salesman on your team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a great review on our Kelly Jeep Chrysler dealership Moekels7! We are happy to hear that you enjoyed your experience with our dealership and that Larry was able to help you when leasing a new vehicle. Please let us know if you have any questions or concerns in the future.

Kelly Byron made my life so easy doing most of the work...

Kelly Byron made my life so easy doing most of the work online. When I was ready to purchase, both Kelly & James made it simple. No hassle, no fuss. I went in, found the Wrangler I wanted, drove it, talked about price (NOT FOR 2 hours, nice and quick!) and bought the vehicle. I will be going back to Kelly Jeep to buy my next car and would recommend them to anyone looking for a Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I am writing this review because of the excellent service...

I am writing this review because of the excellent service I received from Kelly Jeep Lynnfield MA. My salesperson, Stephen Sullivan was the best. Best buying experience I have had! Thanks Stephen, I love my Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep teresav! We love hearing about what our customer's experiences with our dealerships were like and are glad that you had a pleasant one. Please let us know if we can be of assistance to you in the future!

My experience at Kelly jeep was extremely pleasant....

My experience at Kelly jeep was extremely pleasant. Justin my salesman was an honest , friendly and knowledgeable gentleman... Lucas and tom were very helpful also...Great car at a even better price!! Thanks to all of you who were involved in my purchase... If you're in the market for a new or used Car ,truck or jeep call and ask for justin at Kelly jeep lynnfield you'll be glad you did!! Sincerely, Scott Enos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership on DearlerRater Scott! We are very happy to hear that you enjoyed the experience you had with our Kelly Jeep Chrysler dealership. Please let us know if you have any questions or concerns in the future.

As with almost everything I do, getting out of my current...

As with almost everything I do, getting out of my current lease, and into something new was becoming a hassle. The above mentioned employees went way out of there way to accommodate me. The end result met all of my families and my needs and I am grateful for the extra effort. As a repeat customer to this dealership I am very comfortable recommending them to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for your kind recommendation tcp220! We are glad that our Kelly Jeep Chrysler staff was able to assist you when you came in and visited our dealership. Please let us know if we can help you out in the future.

Corey was extremely helpful, throughout my whole car...

Corey was extremely helpful, throughout my whole car buying process. He was honest and patient. Tom (s.manager) was a huge help and key part in getting me in a car.they were both very patient and actually took the time(took weeks because of credit issues) to find me the right deal. Very grateful and loving my new freedom!! Already recommending them to people!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our Kelly Jeep Chrysler dealership gmarcheterre! We are happy to hear that Corey and Tom were able to help find the right vehicle for you. Please let us know if you have any questions or concerns in the future.