Reviews
Great buying experience. Listened very well to our...
Great buying experience. Listened very well to our interests and found the perfect vehicle at a great price. Very knowledgable about the vehicles and explained such very well. Very friendly and helpful throughout the experience. This is my 3rd purchase with Kelly this year and they are definitely a company worth doing business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! We're so happy to hear that rshefferman. Three cars in one year! If there's any other cars you have your eye on, be sure to let us know. We'll make it happen again for you! Thank you for your review rshefferman, and be sure to spread the good word about Kelly Auto!
Christian was very easy to work with. The finance...
Christian was very easy to work with. The finance department was also very easy to get a good deal on financing the used Jeep I found on the lot. I lost my previous Jeep due to a flood and had to find a new Jeep quickly because of work. I was able to walk in on a Saturday morning and within a few hours find a quality used Jeep for a decent amount and finance it for a good rate. By the next day, a Sunday afternoon, I was able to take it off the lot. The ease of the whole experience was very pleasant and I recommend them to anyone looking for a car in the area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's a shame that you had to find us under such stressful conditions Elizbeth! But we're really glad to hear that you were able to work out a deal right away and have your car before the end of the weekend! Did you at least ride in style to work the next day? :)
To the business manager, On November 16th my wife...
To the business manager, On November 16th my wife and I stopped by the dealership looking a vehicle. While we were looking around the lot ,a sales person named Janet Gatsby approached us and asked if she could help us. Janet made us feel very comfortable and not pressured. In all the years we have been purchasing vehicles this was by far the nicest experience. Any questions that we had that she could not answer she got for us. Her honesty, sincerity, and consideration have given you two life long customers. Thank you, John and Maryann Reis
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much Mr. and Mrs. Reis! That means a great deal to us. Janet makes our day easier too because she is naturally helpful and friendly. We hope to see you back at Kelly Jeep real soon!
We are return customers to Kelly Jeep. Our sales person...
We are return customers to Kelly Jeep. Our sales person Corey was by far and away the main reason we chose this vehicle at this dealership. He is very knowledgabe, friendly, and most importantly honest and scencere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Corey is a great representative of Kelly Jeep, and we're glad he makes your visits to our dealership enjoyable and easy. Come back and see Corey and our team anytime PaulCarr!
In the past four weeks I have visited pretty much every...
In the past four weeks I have visited pretty much every jeep dealership in the greater Boston area. Although I was definitely shopping for a good deal, I was mostly looking for a dealership with people I could TRUST. Andrew Turransky, the general manager, went above and beyond ensuring that trust. Kelly jeep was one of the furthest dealerships from my house, yet I chose to buy my new Wrangler Unlimited there for that one reason, trust. The sales and finance teams made the process of purchasing and picking up my jeep seamless. I am not on dealrater to give a "shout out" to that team though, I am here in hopes that people at the beginning of the car buying process will find this review helpful and maybe save you some time in your search. I got a very competitive price, financing ease, and met some great people. I HIGHLY recommend Kelly Jeep, and yes, I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you myJeep. We really appreciate your truthful review. We're glad Andrew and Co. helped you find your new Wrangler Unlimited. Can't wait to see you back in!
This is my 2nd service visit & everyone is so kind....
This is my 2nd service visit & everyone is so kind. They have quite an organized way of checking you in for your service. The only drawback I have is the waiting room needs a shade on the window because when the sun beats in it is really hot & glares on the tv. Perhaps a Keurig coffee maker for you while you wait. Bill is such a great service Manager. He always makes me laugh. The only sad thing is that my salesperson is no longer working there. She was a smiling face and got me a terrific deal on my Compass. My oil change took less than 1 hour and I was able to make the appointment online. Thank you Kelly Jeep for making this a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shade in the waiting room...check. Keurig coffee maker...check. We've got it noted ddlily. Both great recommendations. We appreciate your honest feedback. Hopefully we'll see you in again soon and we'll enjoy some K-Cups with you!
HAD TWO VEHICLES IN FOR SERVICE WITHIN ONE MONTH,HAD A...
HAD TWO VEHICLES IN FOR SERVICE WITHIN ONE MONTH,HAD A GREAT EXPERIENCE FROM ALL OF THE PEOPLE INVOLVED AND ABOVE ALL ELSE EVERYTHING FIXED PERFECTLY!THANKS KELLY
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No, thank you RMUZZ3! If you need service in the future, come visit us again! We'll be right here waiting :)
Everybody was as helpful and straight forward as...
Everybody was as helpful and straight forward as possible. It was a wonderful and exciting experience. Just like the motto - it was extremely easy. Scott Lassiter our sales person was fantastic. I would highly recommend anyone and will come back to buy again for sure. The Business Manager and Sales Manager were great as well. I also was impressed by the switchboard ladies that directed the customers via phone and in person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you briansergenian for your really in-depth and thoughtful review! We really take pride in our jobs, and to hear that you were impressed with everyone you saw at Kelly Jeep makes our day. Please do come back, and we'll "Make it Easy" for you again!
The sales women was so nice.The manager from the used...
The sales women was so nice.The manager from the used cars was such a great guy and gave me what i wanted for my trade ,and the finance manager was such a great guy too.butt the sales women went above and beyond to make me happy and go over my new jeep when i picked it up.I would tell more people to go there great cars and people ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
And we hope you do joecat24! Thank you very much for taking the time to review us, and to tell everyone your experience with Kelly Nissan of Lynnfield.
Oops, we meant Kelly Jeep...not Kelly Nissan of Lynnfield! Sorry joecat24. Our fingers slipped and we goofed!
After searching from 10:00 a.m. to 4:00 p.m., we stopped...
After searching from 10:00 a.m. to 4:00 p.m., we stopped at the Kelly Jeep dealer on Rte 1 in Lynnfield. We were looking for a used car with minimum mileage and found the Nissan Altima. Janet was very helpful with the questions we asked, looking it up on her cellphone because the computers were not properly working because of new installation, she also went above and beyond to get us a second key, which did not come with the car. The service was excellent. Everyone was friendly, even when, after a long day, my husband got very cranky, she kept her composure and was very kind to him. The Manager who did our paperwork was very friendly and tried his best to get us out of there as fast as possible. I would recommend this dealership because of its friendly, kind and efficient sales persons.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review lrob1017. We're really sorry that our systems were down that day. If there's any assistance you need with your car, you know right where we are on Route 1 in Lynnfield :)
