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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Sales Consultant Steve Sirois made the experience 5 star!...

Sales Consultant Steve Sirois made the experience 5 star! Very knowledgeable, made it his goal to understand our needs, matching us to the right vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of Steve, thank you! We are pleased to know that you had a 5-star experience and that Steve made sure everything ran smoothly! We really appreciate you taking the time to share this with us!

This is my 6th Jeep from this dealership.Was in and out...

This is my 6th Jeep from this dealership. Was in and out in an hour and 1/2 - start to finish. (meet salesman, test drive, negotiation, paperwork all filled out and signed with business manager).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow your dedication really means a lot to us, Mike! We are happy to know that Dave and Stephen were so helpful and made sure you were well taken care of. Thank you for taking the time to share this with us! Enjoy your new Jeep, Mike!

Excellent Service @ Kelly Jeep Chrysler Lynnfield

Jhonn was fantastic. Nice, polite, easygoing and not pushy whatsoever. He worked with me to keep my payments where I preferred them to be, and treated me with respect when I asked (many) questions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sue! We are happy to know that you had the opportunity to work with Jhonn and that he was so helpful and friendly! It is great that he made sure everything ran smoothly and that you were well taken care of! Thank you, Sue, for taking the time to share your experience with us!

Excellent service

I always buy from this my preferred dealer, we have already bought 4 vehicles and we are always very pleased with the good treatment, service and prices we receive. I recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That means a lot to us, Pablo! We are happy to know that we are your go-to location and that everyone has been so helpful and friendly! Thank you for taking the time to share this with us!

I purchased a 2021 Jeep Grand Cherokee limited, Yamen...

I purchased a 2021 Jeep Grand Cherokee limited, Yamen Dallaji was my sales rep who made my buying process very easy he is excellent and has great customer service !! I recommend Kelly jeep but especially recommend Yamen. I appreciated his honesty and how sincere he was during this process. Yamen gets 20 out of 10 for a rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

On behalf of Yamen, thank you, Voulao! We are happy to know that you had such a great and easy experience getting into your new Jeep Grand Cherokee Limited! It is great that Yamen made sure the entire process ran smoothly and that you were well taken care of. We really appreciate your recommendation! We will be sure to pass this along to Yamen!

I purchased a 2021 Jeep Compass at Kelly Jeep in...

I purchased a 2021 Jeep Compass at Kelly Jeep in Lynnfield and I'm more than happy with my experience. Pholy, Chad, and Larry were amazing and made the process so smooth. I will be going back for future vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Danielle! We are happy to know that you had such a great experience working with Pholy, Chad, and Larry! We really appreciate you taking the time to share this with us - enjoy your new Jeep Compass!

Mr, Yamen was excellent and very helpful ,Super...

Mr, Yamen was excellent and very helpful ,Super knowledgeable, going through car buying process could be painful but with Yamen was such a sweet experience. as a car service Owner I have bought a lot of cars in the past and interacted with many salesman , honestly my experience with Yamen was the best, he just made the whole thing very simple and easy . From now on Yamen is my go to guy when buying a car .we are so happy with our 2021 Jeep Compass and even happier with the treatment we received from Yamen and rest of the Kelly Jeep team . Th

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Congratulations on your new Jeep Compass, Toqi! We are happy to know that you had the opportunity to work Yamen and that he made the entire process run so smoothly! It is great that he was so helpful and friendly and really made sure you were happy with your purchase, Thank you, Toqi, for taking the time to share this with us!

I hate the process of buying/leasing a car, but Yamen...

I hate the process of buying/leasing a car, but Yamen made the process simple and relaxed. I didn’t feel like I was getting hoodwinked, I felt like I was working with a competent and caring person who could walk me through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

On behalf of Yamen, thank you, Allanna! We are happy to know that you had such a great time working with Yamen and that he took excellent care of you. Congratulations on your new car! We will be sure to pass this along to Yamen!

I recently bought a Jeep Compass at Kelly Jeep in...

I recently bought a Jeep Compass at Kelly Jeep in Lynnfield and couldn't be happier.Yamen was very helpful and a pleasure to deal with.He never made me feel pressured.I will definitely use them again. Joe B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

On behalf of Yamen, thank you, Joe! We are happy to know that you had such a pleasant experience and that Yamen took excellent care of you! We really appreciate you taking the time to share this with us! Enjoy your Jeep Compass!

Ericka is amazing

After discussing with ericka all the trouble i have had with my car since it was in an accident, where it should have been totaled, ericka convinced me to look into trading in my car for something without all the issues. And i couldnt be happier! Ericka is hands down the best sales person i have ever worked with. She was happy, bubbly, and made the experience a very positive one. After several crappy experiences with Jeeps service department, Ericka was able to restore my faith in the Kelly Jeep Name! Ericka is the reason I will continue to be a jeep supporter and ericka will be the person i go to from this day on. I wrote this review shortly after buying my jeep back in october, but wanted to update to add i ran in to an issue with one of my tires, turns out i had a roofing size nail in my tire, i had contacted ericka to see what the best route to take was since i was still in my 90 day window and wasnt sure it it was covered. she talked me through the process, had me bring my jeep right in and in less then an hr my tire was fixed. Ericka had made the stress of owning and caring for a car hassel free. Thankful to have been able to work with Ericka and even more greatful to have a car that i love so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

This means a lot to us, Kj! We are happy to know that Ericka was so helpful and really took excellent care of you. It is great that she made the entire process stress-free and made sure everything was taken care of. Thank you, Kj, for taking the time to share this with us! We will be sure to pass this along to Ericka!