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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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I recently leased a Grand Cherokee from Kelly Jeep in...

I recently leased a Grand Cherokee from Kelly Jeep in Lynnfield and worked with Erica Worobey. Erica was extremely helpful, attentive, professional and very knowledgeable of all the Jeep vehicles. I highly recommend Erica and Kelly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Grand Cherokee! We are happy to know that you had the opportunity to work with Ericka and that she was so helpful and friendly! We really appreciate your recommendation!

I recently purchased a 2021 Grand Cherokee and Ericka...

I recently purchased a 2021 Grand Cherokee and Ericka Worobey assisted me. She was courteous, professional, knowledgeable, and made the entire transaction smooth. It was a pleasure to work with her and all the staff at Kelly Jeep. I recommend Ericka and Kelly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Grand Cherokee! We are happy to know that you had the opportunity to work with Ericka and that she was so helpful and friendly! We appreciate your recommendation!

Great experience. Ericka was honest , very helpful and...

Great experience. Ericka was honest , very helpful and curious during a normally stressful station. Highly recommend her to work with she went above and beyond to help us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Corey! We are happy to know that you had such a great experience working with Ericka and that she was so helpful and accomodating! Thank you for the recommendation!

Yamen was excellent throughout the sales process, I went...

Yamen was excellent throughout the sales process, I went in to get a quote for a Terrain that I was currently leasing and what the payout would be. Yamen worked with me and did not make me feel pressured to make a decision that day. We worked together throughout the process and came together to make a deal! Would highly recommend Yamen for his professionalism and patience along with knowledge of the car selling process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hi Tim! We are happy to know that you enjoyed working with Yamen and that he was so helpful and friendly! It is great that he made sure everything ran smoothly and that all your questions were answered. We really appreciate your recommendation - thank you, Tim!

My family and I have been getting vehicles with this...

My family and I have been getting vehicles with this dealership for years. Andrew has always been more than accommodating and eager to please his customers. I worked with Yamen and he made me feel comfortable and confident through the decision making process. He was very professional and responsive. Love my new car and Kelley Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Your loyalty and dedication really mean a lot to us, Shannon! It is great that Andrew and Yamen have always taken excellent care of you and your family and that you always have such a great experience. Thank you for taking the time to share this with us! Enjoy your new car!

I felt that every person I dealt with from start to...

I felt that every person I dealt with from start to finish was extremely professional and part of a very well run business. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That means a lot to us, Chris! We are happy to know that everyone you worked with was so helpful and friendly! Thank you for taking the time to share this with us!

Yamen was great! Very personable and knowledgeable about...

Yamen was great! Very personable and knowledgeable about the different car trims. This is the second time I’ve purchased a car from Kelly Jeep and I plan to keep going back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you! We are happy to know that you had such a great time working with Yamen and that he was more than helpful! We will be sure to pass this along!

My Kelly Jeep Experience

My second Jeep from Kelly Jeep in Lynnfield, MA. My salesman Josh Eckstein was excellent. He helped me find just what I wanted. - John Savage

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John! We are happy to know that you had such a great experience and that Josh took excellent care of you! We really appreciate you taking the time to share this with us!

My second Jeep from Kelly Jeep in Lynnfield, MA. My...

My second Jeep from Kelly Jeep in Lynnfield, MA. My salesman Josh Eckstein was excellent. He helped me find just what I wanted. - John Savage

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi John! We are happy to know that you had the opportunity to work with Josh and that he was so helpful! Thank you for taking the time to share your experience with us!

Easy process

Great service here! This is my second leased vehicle from Kelly Jeep and Yamen was great. This process can be overwhelming, but I don’t get that feeling here. They work with you and find an option that works for you. I have also had service here and they are also great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Liz! It is great to know that once again, you had such a pleasant experience! We are happy to know that had the opportunity to work with Yamen and that he made sure you were well taken care of. Thank you for taking the time to share your experience with us!